The Women's Center, a non-profit mental health, education, and resources center in Vienna, VA, is hiring a part-time Client Support Specialist. The position schedule is 20-25 hours per week, Monday through Saturday.
Duties:
Welcome and Check-in clients upon arrival.
Operate multiple phone lines.
Schedule client appointments.
Answer client account questions.
Verify client insurance benefits.
Collect co-pays and outstanding balances.
Post-client charges and payments.
Adhere to all HIPAA regulations.
Understand, interpret, and explain account ledgers.
Be proficient in Microsoft Word and Excel.
Possess outstanding customer service skills.
Qualifications:
Two years of medical reception experience.
An Associate or Bachelor's degree preferred.
Equal Opportunity Employer.
Numbers & Facts
Location
Vienna, Virginia
Salary
$22–$23
Skills
Calendar Managementunmatched
Co-Paymentsunmatched
Customer Support/Serviceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Educationunmatched
Medical Office Administrationunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Nonprofitunmatched
Psychiatry and Mental Healthunmatched
Regulationsunmatched
Resolve Customer Issuesunmatched
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