UNC-Asheville Employment Opportunities | Client Support Technician #001082
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Client Support Technician #001082
Located in the Blue Ridge Mountains in Western North Carolina, UNC Asheville is the designated public liberal arts campus in the University of North Carolina system. UNC Asheville is nationally known for the quality of our student-centered teaching, mentoring of undergraduates in research, interdisciplinary learning, and striving to be an inclusive campus community.
UNC Asheville's commitment to increasing and sustaining the diversity of our faculty, staff, and students is reflected in our strategic plan goals of diversity and inclusion, and social sustainability. Women, traditionally under-represented minorities, and people with disabilities are encouraged to apply.
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Please see Special Instructions for more details.
Applicants must apply online in order to be considered. Applicants may include a cover letter, and resume.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS
MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and
Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12
month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Must be eligible to work in the United States without sponsorship.
Posting Details
Position Information
Posting Number S0711 Classification Title Technology Support Technician Overall Position Competency Contributing Working Title Client Support Technician #001082 Position Number 001082 FLSA Non-Exempt NC Salary Grade Equivalency IT01 (For employment/re-employment priority purposes only) Recruitment Range $39,200 - $41,200 Position Summary
This position provides technical support, consultation, and training to the UNC Asheville campus community across a variety of technologies. Typical areas of support include client hardware, operating systems, applications, printers, and networking.
Examples of technologies supported on the UNC Asheville campus include Windows PCs, Macs, Android and iOS tablets and mobile devices, and Google Apps. The person in this position will serve on various project teams and make recommendations for improving the university's IT infrastructure.
Support is provided via the ITS Help Desk, phone, email, chat, both remotely and on-site. This position also plays a significant role in the annual Client Technology Refresh Program which annually replaces ~25% of the computers on campus.
Division Academic Affairs Department Information Technology Services Full-Time / Part- Time Full-Time Months per Year 12 Months Time Limited Position No If time-limited, length of assignment Not Applicable Minimum Qualifications Notice
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Minimum Education/Experience/Skills
Knowledge, Skills, and Abilities Work Schedule and Hours
Typical hours are Monday-Friday from 8:00 a.m. to 5:00 p.m., occasional overtime as needed to meet the needs of the department.
Competency Profile http://oshr.nc.gov/state-employee-resources/classification-compensation/comp-profiles
Posting Detail Information
Special Instructions to Applicants
Applicants must apply online in order to be considered. Applicants may include a cover letter, and resume.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS
MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and
Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12
month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Must be eligible to work in the United States without sponsorship.
Posting Date 10/08/2026 Closing Date 10/29/2026 Open Until Filled Yes Background/E-Verify
UNC Asheville uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
University Safety
The UNC Asheville Annual Safety Report is available online at UNCA Safety Report. For more information please contact the Assistant Vice Chancelor for Institutional Integrity & Access/Clery Act Compliance Officer at (828) 232-5658 or email oiia@unca.edu . The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Optional Documents
The University of North Carolina Asheville is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 251-6605 or email to hr@unca.edu.
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| Location | Asheville, NC |
| Salary | $39,200–$41,200 Per Year |
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