Client Technologies Technician

22nd Century Technologies, Inc.

Orlando, FL(remote)

JOB DETAILS
SKILLS
2nd Level Support, Command Line, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Identify Issues, Information Technology & Information Systems, Management of Information Systems/Technology (MIS), Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Operating System, Plan Meetings, ServiceNow, Software Installation, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Time Management
LOCATION
Orlando, FL
POSTED
2 days ago
  • We are seeking one (1) Entry Level experienced Client Technologies Technician.
  • This is a full-time remote position Monday through Friday EST, not to exceed 40 hours per week.
  • Candidate must reside within 49 miles of the Orlando headquarters.
  • Price shall remain firm and fixed for a period of twelve (12) months from the date of submittal.
  • If a Contractor's candidate is accepted, the Contractor agrees to provide the Candidate at the rates specified in their proposal. No conversion fees shall apply if candidate is hired permanently. A permanent position is not guaranteed. Any exceptions must be fully addressed and may invalidate quote.

Minimum Requirements
  • Minimum of two years of experience in software and application delivery and support.
  • Associate's or Bachelor's Degree, or technical institute degree/certificate.
  • Or equivalent work experience.
  • Proficiency in Windows 10/11 and Microsoft 365.
  • Experience with Active Directory Familiarity with ServiceNow or similar ticketing system.
  • Basic command prompt knowledge for troubleshooting. Familiarity with Intune.
  • Understanding of network basics (TCP/IP, DNS, DHCP). Comfortable with collaboration tools like Teams and Zoom.
  • Strong troubleshooting and customer service skills

Position General Summary:
The Client Technologies Technician provides 2nd-tier support and configuration for proprietary applications with the FLVS organization. Specifically, the Client Technologies Technician implements and supports technology systems for FLVS stakeholders' business applications. The Client Technologies Technician is required to work in a team setting and meet weekly with their supervisor in the Information Technology (IT) department.

Essential Position Functions:
  • Provide setup and configuration of applications
  • Provide 2nd-tier support for business applications within the enterprise
  • Interact with other departments, groups, and personnel with whom work must be coordinated or interfaced
  • Investigate the performance of programs and take action to correct deficiencies
  • Knowledge of installing applications
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the Company

2

22nd Century Technologies, Inc.

22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.

Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
1997
WEBSITE
https://www.tscti.com/careers-0