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Clinic Care Coord Non Cert; PRN 1

Bothwell Regional Health Center

Sedalia, Missouri

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JOB DETAILS
SKILLS
Administrative Skills, Basic Life Support (BLS), Clinical Support, Communication Skills, Customer Relations, Customer Support/Service, Data Collection, Data Quality, Detail Oriented, Health Insurance, Healthcare, Healthcare Providers, High School Diploma, Hospital, Information/Data Security (InfoSec), Medical Records, Organizational Skills, Patient Care, Plan Meetings, Process Improvement, Project/Program Management, Quality Assurance, Records Management, Regulatory Compliance, Strategic Planning, Systems Administration/Management, Team Player, Time Management
LOCATION
Sedalia, Missouri
POSTED
17 days ago
JOB TITLE:  Clinic Care Coordinator Non-Certified or Certified
 
JOB CODE: 1248 (Non-Certified) 1249 (Certified)
 
JOB HOURS:  Varies     
 
It is expected that all of the duties and responsibilities of this position will be performed in a manner that reflects the Four Key Values of Bothwell Regional Health Center, which are: Community, Purpose, Integrity, and Joy.
 
JOB SUMMARY:
 
The Clinic Care Coordinator is responsible for patient care within the setting of the clinic environment.  This role involves coordinating patient appointments, managing patient records, ensuring communication between healthcare providers, and supporting the clinic’s overall administrative functions.
 
The Clinic Care Coordinator reports directly to the Director of Population Health.
 
 
QUALIFICATIONS:
 
  1. Education:
    1. High School graduate.
    2. Good customer service skills.
 
  1. Licensure/Certification:
    1. Basic Life Support (BLS) required.
 
  1. Work Experience:
    1. Preferred previous clerical duties, not required.
    2. Preferred experience with electronic health record system, not required
 
 
RESPONSIBILITIES/JOB DUTIES:
 
  1. Schedule and manage patient appointments, ensuring timely and efficient   
     patient flow.
 
  1. Prepare patients for their visits, including verifying health insurance information.  If needed, paperwork that correlates with Annual Wellness Visits.
 
  1. Provide patients with necessary pre-appointment instructions, ensuring they are well prepared for their visit.
 
  1. Serve as the main point of contact for patients, addressing their inquiries and concerns.
 
  1. Maintain and update patient records, ensuring all information is accurately entered and up to date.
 
  1. Ensure the confidentiality and security of patient information in compliance with healthcare regulations.
 
  1. Assist with managing electronic records systems and ensure patient data is accessible to healthcare providers.
 
  1. Participate in quality assurance initiatives to enhance the clinic’s operations and patient care services.
 
9.  Collaborates with clinic providers and staff to strengthen data quality, collection,
     analysis, and reporting of health information.
 
 
REQUIRED STAFF COMPETENCIES:
 
  1. Demonstrates support for organizational and departmental mission.
 
  1. Supports and demonstrates knowledge of the Strategic Plan and the Hospital Key Initiatives.
 
  1. Fosters and promotes teamwork within department and the organization as a
     whole.
 
  1. Works to resolves conflicts constructively and in a timely manner.
 
  1. Ability to communicate effectively and simply with every customer and co-
     worker.
 
  1. Ability to display a positive, courteous and friendly attitude toward all contacts.
 
  1. Ability to build good relationships with others based upon a sustained effort of
     mutual support toward common goals.
 
8.  Ability to exercise good judgment, reasoning and concentration to detail and to
      take personal accountability for all actions in carrying out job duties.
 
9.  Is customer focused and committed to Quality and Process Improvement with a
      strong desire to provide service excellence.
 
10. Possesses and displays a strong knowledge and understanding of the standards of
      practice for their position including, if and when applicable, commensurate     
      computer skills; population specific and general competencies; organizational    
      skills, time and project management.
 
11. Possesses a vigorous and enthusiastic desire to learn and to grow both
      personally and professionally, and to improve one's skills in order to deliver the    
      best possible care for our customers.
 
12. Perform other duties as assigned. 
 
 
WORKING CONDITIONS:
 
  1. Generally pleasant environment.      
 
  1. Subject to frequent interruptions.
 
  1. Generally sedentary position.
 
  1. Exposed to all patient care elements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

PHYSICAL AND MENTAL REQUIREMENTS (ADA COMPLIANCE)

 
Frequency Scale: 1 = Rarely/Never; 2 = Occasionally; 3 = Frequently and 4 = Consistently
Activity
 
1
2
3
4
Activity
1
2
3
4
Activity
1
2
3
4
Climbing
 
x
 
 
 
Talking
x
 
 
 
Lifting
 
 
 
 
Hand-Eye Coordination
 
 
x
 
 - Normal Conversations
 
 
x
 
 - Over 50#
 
x
 
 
Kneeling
 
x
 
 
 
 - Loud Commands or Public Speaking
x
 
 
 
 - Over 25#
 
x
 
 
Pulling
 
 
x
 
 
Hearing
 
x
 
 
 - Under 25#
 
 
x
 
Pushing
 
 
x
 
 
 - Normal Conversations
 
x
 
 
Memory
 
 
 
 
Reaching
 
 
 
x
 
 - Other Sounds or Auditory Alarms
 
 
x
 
 - Short term
 
 
 
x
Standing
 
 
 
 
x
Vision
 
 
 
x
 - Long Term
 
 
 
x
Sitting
 
 
 
x
 
 - Acuity, Near
 
 
x
 
Analytical Thinking
 
 
 
x
Stooping
 
x
 
 
 
 - Acuity, Far
x
 
 
 
Attention to Detail
 
 
 
x
Walking
 
 
 
 
x
- Color Vision
 
 
 
x
Concentration
 
 
 
x
Range of Motion
 
 
 
 
Use of Hands
 
 
 
 
 
Decision Making
 
 
 
x
 - Arms
 
 
x
 
 - General Manual Dexterity
 
 
 
x
 
Reading
 
 
x
 
 - Shoulders
 
 
x
 
- Keyboard Skills or Typing
 
 
x
 
Writing
 
 
x
 
 
 
 
I acknowledge that I have read and understand the above job description in its entirety and I am capable of performing all of the stated requirements.
 
Employee’s Signature____________________________ Date: ____________________
 
Employee’s Printed Name_________________________

About the Company

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Bothwell Regional Health Center

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