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Clinic Director

Ellie Mental Health - 047

Centennial, CO

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JOB DETAILS
SKILLS
Best Practices, Case Management, Clinical Medicine, Clinical Monitoring, Clinical Study Publications, Coaching, Communication Skills, Corporate Policies, Customer Satisfaction, Customer Service Evaluation, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Documentation, Employee Terminations, Exceeded Sales Goal, Financial Strategy, Health Education, Health Insurance, Healthcare Quality, Higher Education, Human Resources Processes, Interpersonal Skills, Leadership, Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Management Consulting, Marketing, Operations Processes, Organizational Skills, Outpatient Care, People Management, Performance Management, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Property Management, Psychiatry and Mental Health, Schedule Development, Staff Training, Time Management, Training/Teaching, Treatment Plan, Writing Skills
LOCATION
Centennial, CO
POSTED
24 days ago
Benefits:
  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance

As a Clinic Director at Ellie Mental Health - Centennial and Englewood, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination.


The Clinic Director will be highly compensated (salary and potential for bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 15-20 professional outpatient therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians; managing clinic performance and client satisfaction; providing training and ongoing developmental support; meeting fiscal goals; marketing clinical services and building community partnerships and referrals. You will also maintain a reasonable client caseload.


Ellie Mental Health was founded in 2015 by Erin Pash, LMFT, and Kyle Keller, LICSW when they opened the first Ellie clinic in Minneapolis. Since then, the Ellie Fam has continued to grow with a number of locally owned and operated franchises across the country.


Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we’ve made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

We Offer


  • Unique pay model with industry leading compensation 
  • Comfortable, furnished offices and clinic environment
  • A company rooted in values of creativity, humor, compassion, acceptance, determination, and authenticity 
  • Additional benefits and perks
Reporting & Supervision 


  • Clinic Director reports to local Franchisee
  • All clinic therapists report to Clinic Director
Responsibilities include:


Hiring, Training, and Staff Management 
  • Oversee the hiring process for all therapists at their clinic. 
  • Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
  • Assess ongoing development and training needs and conduct ongoing training as needed
  • Hold staff compassionately accountable for meeting performance expectations
  • Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
Supervision and Consultation
  • Oversee peer consultation groups to ensure clinical excellence and align with best practices
  • Provide clinical oversight to clinic’s therapists, including signing clinical documentation for pre-licensed providers
  • Provide 1:1 supervision with all therapy staff to review productivity, caseload, and clinical documentation
Client Care
  • Evaluate mental health diagnosis, create, and implement a treatment plan, complete ongoing documentation including further diagnosis, treatment plan reviews, and case notes according to company policy 
  • Utilize creativity in interventions to help clients achieve and exceed goals 
  • Prepare and submit individual documentation for each session per company guidelines and protocol 
  • Coordinate services with case managers, families, work personnel, medical personnel, other Ellie staff, and school staff as needed 
Clinic Oversight
  • Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
  • Monitor and manage clinic office schedules and office supplies
  • Provide timely response to concerns raised by clients, clinicians, or external stakeholders
  • Serve as point of contact for building management related issues or concerns
Clinic Outreach, Marketing, and Networking
  • Spearhead clinic’s community outreach and engagement efforts, in collaboration with franchise owner and consistent with guidance from Ellie corporate
  • Collaborate with Ellie corporate to promote clinic’s online visibility
Organizational Leadership 
  • Collaborate with franchise owner and Ellie corporate to implement all required policies and procedures
  • Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with franchise owner 
Required Skills/Abilities 


  • Master’s Degree or higher education in mental health discipline
  • Independently licensed with the State of Colorado (e.g., LCSW, LMFT, LPC) and approved by respective board to offer supervision.
  • Strong leadership, problem-solving, and executive skill sets
  • Strong working knowledge of state requirements regulating mental health practice
  • Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
  • Working understanding of human resource principles, practices, and procedures
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and changing environment
  • Proficient with Microsoft 365 applications
  • Adept at learning and navigating Electronic Health Record systems

Independent franchisees are Equal Opportunity employers committed to diverse and inclusive workforces. Franchisees are independent business people and not employed by Ellie Family Services, PLLP, d/b/a “Ellie Mental Health”, Ellie MSO, LLC, or Ellie FAM LLC. Thus, each franchisee and each franchisee clinic is unique and the franchisee is alone responsible for all employment matters in their clinic, including the terms and conditions of employment for their employees, such as hiring, firing, discipline, supervision, staffing and scheduling. Depending on the clinic location you select, the job for which you apply may be in a clinic owned and operated by an independent franchisee, and not with the corporate-owned clinics, which are based in Minnesota. This means the franchisee, not Ellie Family Services, PLLP, is responsible for all employment matters at the clinic. If you are hired for the job, the franchisee will be your employer, not Ellie Family Services, PLLP or any of its affiliated entities. For franchisee clinic locations, please contact the franchisee organization directly to the extent you need assistance in completing forms or otherwise participating in that franchisee’s application process.

Flexible work from home options available.

About the Company

E

Ellie Mental Health - 047

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