Clinic Manager

This is a step-up role for the person who has been making the clinic run – the lead who knows the numbers, covers the gaps, coaches the team, and is ready to own the result. If that is where you are, this role was built for you.

The Role

This is a full-time Clinic Manager position at the 4Ever Young Edgewater location – a high-touch med spa and wellness clinic with strong demand, a loyal client base, and a premium service environment. The fundamentals are in place. What the clinic needs now is a hands-on leader who can tighten daily execution, energize the team, and grow memberships and revenue through consistent, disciplined operations.

The clinic schedule runs Tuesday through Saturday: Tue 12:00pm–6:00pm, Wed 10:00am–6:00pm, Thu 10:00am–7:00pm, Fri 10:00am–5:00pm, Sat 10:00am–2:00pm. Closed Sunday and Monday.

What You’ll Do

• Lead and develop a small team across front desk and service support – setting clear expectations, running daily huddles, and holding the team to performance and service standards.
  
• Own the daily rhythm of the clinic – staffing, scheduling, floor execution, and keeping every shift running at a high standard.
  
• Track and improve KPIs including revenue, membership growth, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.
  
• Model consultative, client-facing conversations – guiding clients into the right services and membership options with confidence and clarity.
  
• Ensure consistent follow-up on leads, inquiries, and consults using the clinic’s CRM and operational systems.
  
• Maintain high standards for cleanliness, presentation, and clinic readiness every day.
  
• Address performance issues early – with coaching, clear expectations, and decisive action when needed.
  

What Success Looks Like (6–12 Months)

• The clinic is on plan with meaningful revenue growth and memberships trending up.
  
• Rebooking rate is materially higher than when you started.
  
• Provider schedules are optimized and peak-hour utilization is strong.
  
• Client experience is consistently excellent – strong service recovery, improving online reputation (goal: 4.5+).
  
• The team knows their numbers, understands expectations, and executes without you having to be in the room for every decision.
  

Requirements

What We’re Looking For

• 1+ years in a lead, senior front-of-house, or patient care coordinator role in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail – or equivalent experience in a fast-paced client-facing environment.
  
• Experience leading or supporting a small team across front desk and service roles – including setting expectations, coaching, and holding people accountable.
  
• Track record of hitting performance-based goals – revenue, memberships, rebooking, conversion, or similar metrics. You know your numbers.
  
• Comfort with client-facing consultative conversations about services, memberships, and treatment plans – in a confident, education-first way.
  
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery.
  
• Familiarity with scheduling systems, POS, and CRM tools – specific platforms are flexible.
  
• Full-time availability Tuesday through Saturday including Saturdays.
  

This Role Is Not a Fit If

• You want to stay in the back office and avoid client-facing conversations.
  
• You struggle to talk about numbers and KPIs or rely only on gut feel.
  
• You avoid coaching, accountability, or difficult conversations with underperformers.
  

Benefits

What This Role Offers

• Performance-based bonus tied to clinic KPIs – your results are rewarded directly. Details covered in the recruiter interview.
  
• Stable, predictable schedule – Tue–Sat with consistent clinic hours and no Sunday or Monday commitments.
  
• Direct partnership with the owner and clinical leadership – a tight operational environment where your work is visible and your results matter.
  
• A clear path to growth within medical aesthetics and wellness operations as the organization expands.
  
• A professional, protocol-driven environment with high standards and a team that takes the client experience seriously.
  

About 4Ever Young

4Ever Young is a national anti-aging and wellness franchise with 100+ locations open or planned to open across the U.S. this year. The model combines advanced medical aesthetics with hormone optimization, IV therapy, and medical weight management under one roof. Every center operates under a physician-led standard with clear protocols, documented service delivery, and a patient population that is genuinely invested in their results.

Hiring Process

Apply alignM!NT Review Recruiter Interview Client Interview(s) Offer PLACEM!NT

EOE + AI Disclosure

We’re recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available - request assistance by contacting us at

recruiting@placemint.agency