Clinic Manager-Full Time

The Broadlawns Medical Center campus includes an acute care hospital, primary and specialty care clinics, urgent care and emergency services, lab, radiology, dentistry, inpatient and outpatient mental health, crisis team, and community-based behavioral support services. Broadlawns accepts all forms of insurance and its approach to healthcare and quality outcomes earned a Level 3 rating from the National Committee for Quality Assurance, the highest achievable status for a medical delivery model.

We are a safety net hospital and our Patients are our North Star! With a dedicated staff of over 160 physicians and 1,600 employees, Broadlawns Medical Center ensures that our community has access to high quality healthcare that is coordinated, compassionate and cost-effective. We provide our employees a top-rated benefits package, supportive work culture, and more!

Clinic Manager

The Clinic Manager is responsible for the operational performance in one or several medical office practices or departments and monitors the activities of all office operations components to ensure the clinic or department meets its objectives. Advises and seeks consent from the organization's leadership team to coordinate and manage activities within the clinic or department.

Roles & Responsibilities

1. Maintain effective communication with staff, providers, and patients.

2. Act as a liaison between BMC leadership and clinic providers.

3. Partner with Section Chiefs on performance and talent management.

4. Coordinate hiring, onboarding, and staff orientation for assigned clinics.

5. Partner with Human Resources to address employee relations issues and take appropriate action when necessary.

6. Conduct regular meetings with providers and staff.

7. Foster a culture of innovation, learning, teamwork, and professionalism.

8. Manage clinic financial operations including payroll, accounts payable, and receivable in a timely manner.

9. Participate in budget preparation and manage clinic financial performance.

10. Ensure EHR work lists are managed daily.

11. Maintain oversight over daily operations. Resolve routine operational issues.

12. Lead process improvement within assigned clinics and participate fully in BMC process improvement initiatives.

13. Implement appropriate staffing models and ensure proper training and supervision.

14. Ensure appropriate scheduling practices.

15. Ensure compliance with all relevant BMC policies.

16. Maintain compliance with CLIA, OSHA, and HIPA.

17. Ensure consistent attendance and adherence to personnel policies.

18. Maintain secure environments for protected health information.

19. Ensure clinic operations support the BMC Strategic Plan (roadmap).

20. Communicate organizational initiatives to clinic providers and staff.

21. Support operational effectiveness and customer service excellence.

22. Champion and demonstrate the BMC Values.

23. Perform other duties and responsibilities as assigned.

MINIMUM QUALIFICATIONS

1. Bachelor's degree in nursing, management, or healthcare related field.

2. 3 years of clinic or healthcare leadership experience.

3. Experience with accounts receivable, billing, ICD, and CPT coding.

4. Demonstrated leadership abilities.

5. Certification in BLS.

PREFERRED QUALIFICATIONS

1. Master's degree in healthcare or management field.

2. Current RN license recognized by the State of Iowa Board of Nursing.

3. Experience in personnel, budgeting, and computer systems.

Work Shift

8a-4:30p (United States of America)

Benefits (FT/PT)

• Retirement - IPERS

• Education Assistance

• Employee Health & Wellness

• PTO

• Free Parking

• Health Insurance

• Supplemental Insurance

• 529 College Savings Plan

• And more!

Broadlawns Medical Center is an Equal Opportunity Employer