Clinic Manager-Key Whitman Eye Center, Rockwall

Now Hiring: Key Whitman Eye Center, Rockwall

2380 S. Goliad, Rockwall, TX

Job Title: Clinic Manager 

Position Summary: The Clinic Manager is responsible for developing and deploying patient care initiatives, operational projects, and patient care strategies within an assigned Clinic.

ESSENTIAL DUITIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

• Supervises ophthalmic assistants (certified and non-certified), and diagnostic techs in their daily duties.
• Manages the day-to-day administrative and optical operations of the Mesquite location.
• Represents, supports, and promotes a positive image of Key-Whitman Eye Centers when dealing with patients inside and outside of the company.
• Creates and sustains a highly accountable and inspired work environment where employees deliver exceptional patient care; sets the example for how operational and clinical staff work together by demonstrating shared leadership with the Regional Administrator.
• Ensures all systems are functioning well as designed and all instruments and equipment are well maintained.
• Arranges for the clinical purchases of supplies, instruments, and service agreements in the clinical exam lanes and diagnostic areas.
• Plans and organizes the scheduling of Tech/Scribe and administrative duties and work hours in a manner consistent with fluctuations in patient flow and physician availability.
• Facilitates communication and scheduling with Regional Administrator.
• Participates in the selection, hiring and training of new clinical and administrative personnel.
• Counsels & evaluates all clinic and administrative staff to ensure standards of performance, clinical protocols and professional behavior are being met.
• Works with Human Resources and the Regional Administrator on any behavior corrective action or other personnel policy issues.
• Works with the Regional Administrator on conducting timely evaluation reviews for clinic staff.
• Works in conjunction with the Regional Administrator to monitor staffing resources, payroll, patient scheduling, patient satisfaction, doctors’ schedules, and address general clinic policies & procedures.
• Oversees and coordinates clinical EMR and compliance efforts.
• Performs direct patient care consistent with general clinic responsibilities and any added responsibilities according to level of certification.
• Monitors daily schedule for the Mesquite physician; blocking, adding and manipulating appointments to ensure the schedules are adequately filled.
• Responsible for timely bank deposit and mail sorting/delivery.
• Other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• Some College Coursework is preferred; BA or BS
• Experience with electronic medical record systems (EMRs) is preferred.
• Minimum of four years’ experience serving in a clinical healthcare environment is required
• COA/COT preferred; not required
• Proficient in Microsoft Office, specifically with Excel, Word, and PowerPoint.
• Excellent oral and written communication skills.
• Excellent problem-solving skills.
• Excellent organizational and interpersonal skills.
• Ability to work effectively and present information and respond to questions from groups of colleagues, patients, and physicians.
• CPR preferred; not required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Benefits:

• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more! 
   

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.