Clinic Manager

Job Title: Clinic Manager – Visalia & Woodlake Offices

Company: Living Water Clinic-Clinica Agua Viva 

Location: Visalia & Woodlake, California 

Position Overview: Clinic Manager Job Listing – Visalia & Woodlake

Living Water Clinic-Clinica Agua Viva is seeking a highly skilled, mission-driven, and tech-savvy Clinic Manager to oversee operations at our Visalia and Woodlake offices. This leadership role is ideal for an experienced healthcare administrator who thrives in a fast-paced environment, values excellence in patient care, and is passionate about cultivating strong teams and healthy clinic culture.

The Clinic Manager will oversee day-to-day clinic operations, ensuring efficiency, compliance, and exceptional patient and staff experiences while supporting the growth and sustainability of Living Water Clinic.

Key Responsibilities:

Operations & Leadership

• Oversee daily operations for both Visalia and Woodlake clinics, ensuring smooth workflow and adequate staffing coverage.
• Manage and coordinate clinic departments including Operations, Administration, HR support, IT coordination, and Customer Service.
• Lead regular team meetings, resolve conflicts, and foster a culture of communication, accountability, and employee retention.
• Cultivate and maintain a positive, mission-aligned corporate culture.

Compliance & Quality Assurance

• Ensure compliance with state and federal regulations, including HIPAA, safety standards, and regulatory agency requirements.
• Communicate and monitor clinical excellence standards of care and safety in alignment with Living Water Clinic policies.
• Oversee cleaning, maintenance schedules, and facility standards.

Programs & Growth Initiatives

• Oversee and manage programs such as Value-Based Care (VBC), Chronic Care Management (CCM), and Remote Patient Monitoring (RPM).
• Ensure compliance with CHDP, VFC, FPACT, MIPS, and HEDIS requirements.
• Support Corporate Development initiatives, including assisting in the development of new Rural Health Clinics.
• Support the growth of provider staff for Rural Health Clinics and telemedicine services.

Patient Experience & Community Engagement

• Ensure excellent patient satisfaction by addressing inquiries and concerns promptly and compassionately.
• Act as a liaison between patients, families, providers, and care teams to ensure effective communication and coordination.
• Identify, plan, and participate in marketing initiatives and community events to increase patient engagement and clinic visibility.
• Build and maintain positive relationships with clinicians, staff, vendors, and community partners.

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred.
• Minimum of 5 years of healthcare administration or clinic management experience.
• Bilingual in Spanish and English.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple locations and departments while prioritizing effectively.
• Experience with insurance billing, claims management, and healthcare operations.
• Working knowledge of healthcare regulations and compliance requirements.
• Proficiency in Microsoft Office, Google Workspace, and healthcare management software.
• Ability to remain composed and professional in high-pressure situations.

Core Competencies:

• Ethics & Integrity – Upholds Living Water Clinic’s mission, values, and principles.
• Composure – Maintains professionalism in challenging situations.
• Personal Learning – Actively pursues growth and development.
• Adaptability – Thrives in changing and ambiguous environments.
• Decision-Making – Makes sound, timely decisions grounded in experience and judgment.
• Interpersonal Skills – Builds strong relationships across all levels.
• Results-Oriented – Demonstrates accountability and focus on outcomes.

Physical Requirements:

• Work across multiple clinic locations in standard office and medical environments.
• Reliable transportation required for travel between Visalia and Woodlake offices.
• Ability to use standard office and medical equipment.
• Ability to lift up to 25 lbs and transport supplies as needed.
• Ability to be on feet or run errands for 4+ hours per day when required.
• Ability to sit at a desk for extended periods (6+ hours per day).
• Reasonable accommodations may be discussed prior to employment or during the interview process.

Benefits & What We Offer:

• Competitive salary
• Medical, Dental, and Vision insurance
• 401(k) with employer matching
• Paid Time Off (PTO)
• 4 Paid Holidays
• Monday–Friday work schedule
• Opportunity to be part of a growing medical start-up with eligibility for career advancement into leadership positions

Equal Opportunity Statement:

Living Water Clinic-Clinica Agua Viva prides itself on providing loving, quality care to our patients. If you are a dedicated individual with a passion for helping others and possess the qualifications outlined above, we encourage you to apply.

Living Water Clinic-Clinica Agua Viva is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.