CLINIC NON-CERTIFIED MEDICAL ASSISTANT

This is a Full Time Position

Compensation Range: $18.41 to $25.69

Non-Exempt Position

Benefits: Medical, Dental, Life, Retirement, Paid Time Off

SSENTIAL FUNCTIONS AND BASIC DUTIES 

Supervisory-Specific Performance Expectations, Duties, and Responsibilities: 

• N/A 

Position-Specific Performance Expectations, Duties, and Responsibilities: 

• Shows patients to the examination room and prepares them for the provider. 

• Records patients’ past medical history, vaccine status, vital statistics, and medication reconciliation. 

• Maintains compliance within the department and clinic, as well as within state and federal regulations and policies. 

• Working knowledge of phone: answers, greets, and directs by phone. Takes messages and documents in the patient’s record. 

• Cares for instruments, i.e., cleaning, packaging, and sterilizing (where sterilization equipment is available). 

• Participates in mandatory in-services and attends staff meetings. 

• Follows policies and procedures. 

• Demonstrates knowledge of emergency preparedness and participates in drills. 

• Respects the confidentiality of patient records and uses complete discretion when discussing patient information in accordance with HIPAA. 

• Utilizes all department forms and documents in Electronic Medical Records (EMR) appropriately. 

• Identifies victims and the process for reporting abuse. 

• Collects, labels, and transports all specimens appropriately. 

• Demonstrates proper techniques when setting up for procedures. 

• Demonstrates knowledge of emergency and routine equipment and procedures. 

• Collaborates with patient care planning. Actively participates in education specific to patient diagnosis and needs. 

• Assists providers with special tests and procedures. 

• Acts as a resource person to other staff members. 

• Maintains a positive and supportive behavior towards team members, staff members, and other departments within the organization. 

• Participates in process improvement teams or in interdepartmental efforts. 

• Assesses every patient for safety, medication dosage appropriateness, and other needs. 

• Acts as a liaison between patients, families, providers, and staff. 

• Completes workload as assigned. 

• Administers medication and performs treatment in accordance with standards of care. Translates medications into pediatric doses and uses proper equipment for the patient’s size and age. 

• Floats to other clinical departments as assigned.  
• Performs other duties as assigned. 

Organization-Specific Performance Expectations, Duties, and Responsibilities:  

• Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner. 
• Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors. 
• Adheres to the MRH attire and dress code in accordance with organizational policies and procedures. 
• Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively. 
• Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required. 
• Maintains strict patient confidentiality at all times. 
• Reports to work punctually and completes assigned duties within established timeframes. 
• Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives. 
• Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies. 
• Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff. 

QUALIFICATIONS  

• Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license). 
• Must be legally authorized to work in the United States. 
• Must successfully pass a background check. 
• Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable). 
• Must complete an Employee Health meeting prior to starting employment. 

EDUCATION, LICENSURE(S), AND CERTIFICATION(S) 

EXPERIENCE