Administrative Skills, CPR Certification, Cardiovascular, Communication Skills, Customer Support/Service, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Infection Control, Inventory Management, Laboratory Testing, Medical Records, Medicine, Nursing, Nursing Credentials, Order Processing, Patient Assessment, Patient Care, Patient Confidentiality, Patient Education, Patient Safety, Presentation/Verbal Skills, Process Improvement, Quality Assurance, Radiology, Record Keeping, Registered Nurse (RN), Regulations, Safety Process, Safety Standards, Schedule Development, Team Player, Telephone Triage, Training/Teaching, Writing Skills
USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education, and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists, and researchers provides the region's most advanced medicine at multiple facilities, campuses, clinics, and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall well-being of our community.
Responsibilities:
- Participates in direct patient care activities under the supervision of a physician or advanced practitioner.
- Assesses patient health status by completing a nursing assessment and documents findings in the EMR.
- Provides patient/caregiver/family education regarding all aspects of care.
- Enters electronic orders into the EMR under the direction of a provider including new prescriptions, refills, diagnostic studies, laboratory tests, surgery, procedures, and referrals.
- Participates with management in the development and initiation of practice-specific policies, protocols, and critical pathways
- Contacts the patient/caregiver/family for all results and provides further education as directed by the provider. Documents interaction in the EMR.
- Reviews all results for urgency and abnormality and escalates to provider for immediate attention.
- Ensures clinic rooms an equipment are prepared for use as well as maintaining adequate supply inventory.
- Assists with specialized diagnostic and therapeutic procedures.
- Prepares and obtains all medical records, radiology images, referring physician information prior to patients' appointments.
- Uses standing orders and protocols to review patient results and provide instruction under the direction of a physician or advanced practitioner.
- Performs telephone triage and assessment. Uses standing orders and approved protocols to educate and guide patients based on assessments. Notifies provider as needed and documents interactions in EMR.
- Collaborates with care team to ensure smooth and effective transitions of care
- Initiates CPR and other emergency measures per protocol
- Covers other nursing roles within the department
- Performs or delegates administrative duties
- Assist with preauthorization work and obtaining appropriate certifications as needed, including patients' prescription authorizations.
- Participates in quality initiatives, safety initiatives, process improvements, and research activities to improve patient outcomes, patient experience, and patient safety
- Maintains professional growth and development in the nursing field and identified annual core competencies
- Maintains patient records
- Completes all mandatory department, educational and hospital requirements
- Adheres to current Infection Control and Safety Standards
- Regular and prompt attendance
- Ability to work schedule as defined and overtime as required
- Related duties as assigned
Additional Information:
Employees must be in a regular position, working 20 hours or more per week (.50 FTE or greater) to qualify for benefits.
Qualifications:
- Graduation from an accredited school of nursing meeting the minimum standards set by the state of Alabama Required
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in accordance with the Nurse Licensure Compact (NLC) for Alabama Upon Hire Required
- Comparable combination of education and experience may substitute for the above requirements.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication skills. HighExcellent verbal and written communication skills. High
- Acts as a communication link between physicians, patients, and the healthcare team, utilizing high-level customer service skills. HighActs as a communication link between physicians, patients, and the healthcare team, utilizing high-level customer service skills. High
- Maintains professionalism and empathy during all patient interactions HighMaintains professionalism and empathy during all patient interactions High
- Ability to handle difficult patients and/or situations with professionalism MediumAbility to handle difficult patients and/or situations with professionalism Medium
- Ability to work as part of a team as well as independently. HighAbility to work as part of a team as well as independently. High
- Maintain confidentiality of patient information in accordance with HIPAA regulations HighMaintain confidentiality of patient information in accordance with HIPAA regulations High
Equal Employment Opportunity Employer:
The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. EO Employer – minorities/females/veterans/disabilities/sexual orientation/gender identity.