Oncology Clinic Scheduler

Schedule: Monday–Friday | 7:00 AM–3:00 PM or 8:00 AM–5:00 PM
Pay: $15–$21/hour, DOE
Position: Temp-to-Perm

Job Summary

Trinity Employment Specialists is seeking an experienced Clinic Scheduler to join a busy oncology practice. This position is focused entirely on telephone and administrative scheduling and will not involve working on the clinic floor with patients. The ideal candidate will have previous medical office experience, strong knowledge of medical terminology, excellent customer service skills, and the ability to remain organized and accurate while managing a high volume of calls.

Key Responsibilities

• Schedule and reschedule appointments for multiple providers.
• Manage incoming appointment requests received by phone, email, and patient portal.
• Operate a multi-line phone system and maintain professional phone etiquette.
• Accurately coordinate provider schedules while managing multiple requests and priorities.
• Communicate appointment information clearly and professionally with patients.
• Utilize medical terminology to accurately understand and schedule patient needs.
• Multitask effectively and maintain attention to detail in a fast-paced environment.
• Handle high call volumes while remaining calm, professional, and patient-focused.
• Maintain accurate scheduling information and follow clinic procedures.
• Work closely with the Clinic Manager and clinical staff as needed.

Qualifications

• Medical office experience required.
• Medical terminology required.
• Previous scheduling experience strongly preferred.
• Medical assisting experience preferred, but this position is phone-based only and will not work directly with patients on the clinic floor.
• Strong customer service and communication skills required.
• Experience with multi-line phone systems preferred.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively under pressure in a busy call environment.
• Professional and compassionate phone manner.
• Reliable attendance and a strong work ethic.

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