Clinical Administrative Assistant (CNA Certification Required)

Rural Health Group, a multi-location Community Health Center in northeastern North Carolina, is seeking a Clinical Administrative Assistant that is a Certified Nursing Assistant (CNA I or CNA II) for full-time or part-time position at our clinic at our Norlina location.

Key responsibilities will be answering the phone and document management - scanning, filing, etc. of forms and records. This position includes timely data entry in RHG and NC systems; excellent computer skills and ability to type are a must. Excellent customer service and team approach to care are also essential. Hours will generally be Monday-Friday 8:00 am - 5:00/5:30 pm.

Successful candidate must demonstrate the Rural Health Group Core Competencies, which include:

• Good Judgment
• Communication/Customer Service/Teamwork
• Passion
• Honesty
• Responsibility
• Job-Specific Skill Set

Responsibilities

• Analyzing quality metrics and conducting pre-visit planning
• Referrals - making, tracking and following up
• Assist with patient tracking and recalls
• Assist with all document management including daily scanning
• Ordering of medical and office supplies
• Provide relief for front desk staff as needed
• Provides routine direct and indirect patient care in a clinic
• All work performed is under the direct supervision of a registered nurse or provider
• Provides care/ treatments to patients as outlined in plan of care including, but not limited to, the measurement of vital signs, height and weight, specimen collection, skin preps/scrubs, capillary blood glucose checks, simple wound care, range of motion exercises, postural drainage
• Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies during emergency situations
• Observes, collects, and documents patient information obtained while providing care and promptly report significant changes in the patient's condition to a registered nurse or provider
• Distributes patient education materials at the request of patients and/or health care providers
• Provides direct personal care to patients as outlined in plan of care for routine activities of daily living such as bathing, dressing, feeding and assisting with ambulation
• Provides indirect care to patients and assigned area to include, but not limited to, cleaning the work area, changing linens, re-stocking supplies, cleaning/sterilizing instruments, transporting patients/ supplies/ specimens, assisting in the orientation of new employees and students, and some routine clerical functions

Requirements

• High school diploma or GED
• Currently licensed as a Nursing Assistant I by NC DHHS or currently licensed as a Nursing Assistant II with the NC Board of Nursing
• 3-5 years of relevant nursing assistant experience, which may include a nursing assistant course
• Current Basic Life Support (BLS) certification
• Outpatient medical office experience preferred
• Excellent organizational, telephone, and communication skills
• Excellent leadership and teamwork skills
• Ability to juggle multiple priorities and work efficiently in a potentially stressful environment
• Pleasant, professional approach; must be able to work well with the public and provide excellent internal and external customer service
• Ability to apply common sense understanding when carrying out detailed written or oral instructions
• Ability to use good judgment in carrying out responsibilities
• Ability to establish and maintain positive, effective, professional relationships with patients, providers, coworkers, and superiors
• Possess knowledge of modern office equipment and Microsoft Office software programs
• Must be able to quickly learn to use electronic health record/medical practice management system (scheduling, registration, data entry, etc.)
• Basic computer skills; must be able to quickly learn to use eClinicalWorks electronic health record system
• Bilingual (English/Spanish) is a plus, but not required; applicants who may serve in a translating capacity will be required to take a language assessment

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.