Clinical Assurance Lead

1. Clinical Assurance & Scope of Practice:

Provide clinical assurance across Health Solutions programmes, ensuring clinical and non-clinical colleagues operate within agreed competencies, professional standards, delegated authority and scope of practice.

2. Partnership & System Working:

Develop and maintain effective relationships with local authorities, NHS organisations, community providers, voluntary sector organisations and other stakeholders to support integrated pathways and improve participant access to appropriate services.

3. Governance, Quality & Safeguarding:

Support governance arrangements including safeguarding, quality assurance, incident management, audit activities, risk management and continuous improvement initiatives.

4. Pathway Design & Optimisation:

Work collaboratively with operational, clinical and partner organisations to develop, review and optimise health-informed pathways, escalation processes and referral routes that support positive participant outcomes.

5. Workforce Capability & Safe Practice:

Support workforce development through training, coaching, guidance and assurance activities that promote safe practice, professional boundaries and consistent delivery of health-informed interventions.

6. Clinical Advice & Escalation Frameworks:

Provide expert advice on clinical governance, professional standards, escalation processes and safe service delivery, ensuring appropriate management of safeguarding concerns, red flags and clinical safety issues.

7. Reporting, Audit & Continuous Improvement:

Produce assurance reports, monitor trends, review incidents and feedback, and support quality improvement activities that strengthen service effectiveness and governance arrangements.

8. Demonstrates behaviour that creates a culture aligning to the Maximus values of Accountability, Compassion, Collaboration, Customer Focus, Innovation and Respect.

Key Contacts & Relationships:

Internal

• Director of Clinical Partnership & Innovation
• Clinical Governance & Professional Standards Teams
• Health Solutions Programme Leads
• Health Confidence Coaches / Health System Navigators
• Operational Leaders
• Quality & Continuous Improvement
• Safeguarding, Information Governance, Data & Insight Teams

External

• Local Authorities
• Integrated Care Systems and NHS Providers
• Primary Care Services
• Community and Voluntary Sector Organisations
• Commissioners
• Social Care Partners
• Education, Skills and Employment Partners

Qualifications & Experience

Essential

• Demonstrable experience in clinical governance, quality assurance or clinical assurance within health, wellbeing or related services.
• Experience working across multidisciplinary clinical and non-clinical teams.
• Proven track record of stakeholder engagement and partnership working with health, social care, local authority or community organisations.
• Understanding of professional regulation, clinical governance and scope of practice requirements.
• Knowledge of safeguarding, risk management, quality improvement, incident review, audit and assurance methodologies.
• Experience supporting pathway development, service improvement or health-informed service transformation.
• Understanding of trauma-informed, person-centred and strengths-based approaches.

• Experience working with Integrated Care Systems, local authorities or community-based services.
• Knowledge of health inequalities, public health and the wider determinants of health.
• Experience supporting health-informed employment, wellbeing or vocational support programmes.
• Professional registration with a recognised UK healthcare regulator.
• Professional certification or training in Clinical Governance, Quality Improvement, Risk Management, Human Factors, Safeguarding or similar.

• A commitment to the principles and practices of diversity, equity and inclusion.
• Strong leadership, influencing and organisational skills.
• Excellent communication and interpersonal skills, capable of supporting cross-functional and external collaboration.
• Analytical and problem-solving abilities, with a keen attention to detail and evidence.
• Resilient and adaptable, able to navigate complex and changing environments.
• Proactive in identifying improvement opportunities and maintaining safe practice boundaries.
• Highly confident in the use of Microsoft Word, Excel and PowerPoint.
• Ability to translate governance expectations into practical guidance for operational teams.
• Confidence working with ambiguity while maintaining clear boundaries, escalation routes and governance standards.

EEO Statement

• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Minimum Salary

£

45,000.00

Maximum Salary

£

58,625.00