Clinical - Care Manager (RN) - J01007

Title: Care Manager

Location: Remote - GA

Duration: 9 months possibility of extension/conversion

• Telephonic outreach both inbound and outbound to/from members.
• May need to call providers for coordination of care
• Must be able to use a computer for all documentation working in multiple systems & programs.
• Outbound calls to providers as needed to coordinate care for members.
• Provide health education and resources to members.
• Locate and provide community resources.

• Previous Telephonic CM
• Medical Surgical Nursing, minimum of 2-3 years
• Home Health (any amount of time)
• Comfortable working with all age groups from birth to adult

• Registered Nurse (Bachelors or Associates RN)
• Must be RN in GA or compact

• 2-3 years telephonic CM, Medical Surgical Nursing/home health IN PERSON- minimum of 2-3 years

• Must live/reside in Georgia for this role, most recent position must be within the industry, will look at length of experience and gaps (please state if contractor role, please state why the gaps)

• NICU background

• Computer efficiency using Outlook and Microsoft office (primarily Word and basic Excel, Teams chat)
• Telephonic experience with members for motivational interviewing and to gather assessment data
• Med/Surg & Home Health (ages birth to adult)

• Motivational interviewing and Engagement techniques for cold calls to members about enrollment in CM program.
• Telephonic Case
• Management with 100% computer-based documentation
• Discharge Planning with documentation computer based
• Medical Surgical Nursing with documentation computer based
• Home Health Nursing with documentation computer based
• Familiar with care for all ages from birth to adults
• Field/Face-to-face visits