Clinical Care Partner

Join Novant Health as a Clinical Care Partner in Pfafftown, NC! 

Position: Clinical Care Partner

Location: Pfafftown, NC

Department: Family Medicine

Employment Type: Full Time

Are you passionate about delivering exceptional patient care and seeking a role that makes a real difference? Novant Health is looking for dedicated Clinical Care Partners to join our team in Winston-Salem, NC.

Key Responsibilities:

• Deliver exceptional patient care by rooming patients, obtaining vital signs, updating medical histories, and preparing patients for provider visits.
• Assist providers with examinations, screenings, and procedures within scope of practice.
• Perform point-of-care testing, document results accurately, and support laboratory quality standards.
• Maintain accurate patient records and support referrals, scheduling, registration, and check-out activities.
• Create a welcoming, patient-centered experience through compassionate communication and outstanding customer service.
• Collaborate with providers and team members to ensure efficient clinic operations and high-quality care.
• Maintain required certifications, competencies, and ongoing professional development.

Qualifications:

• High School Diploma or GED required.
• CNA I or II certification, EMT credential, or enrollment in an accredited medical program.
• Basic computer skills for documentation.

Benefits

• Competitive salary and opportunities for advancement.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Retirement plans with employer matching.
• Paid time off and holiday pay.
• Tuition reimbursement and student loan forgiveness programs.
• Employee wellness programs and discounts.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Education:  High School or GED required.

Experience: 

• Two years preferred.  Acute experience for CNA 1. 
• One year preferred - CNA2 or EMT
• One year preferred - Experience in healthcare setting or Physician Assistant or medical school student enrolled in an accredited program or gap year.

Licensure/Certification:  (required):

• NA I in good standing within the NA registry; OR
• NA II in good standing with NA II certification with required state; OR
• EMT current credential in appropriate state; OR
• One year clinical (medical) office experience; OR
• Physician Assistant or Medical School student enrolled in accredited program or in gap year

Additional Skills/Requirements (required):

• Ability to successfully complete generic and department specific skills validation and competency testing.
• Basic computer skills for documentation