START CSIDD Coordinator (Full-Time) - Buffalo, NY

Salary: $60,405.80 - $65,405.80 per year
Sign-On Bonus: $3,000
Additional Incentive: Annual salary increase of $3,000 upon successful completion of START Certification
Location: Buffalo, NY (Hybrid/Work-from-Home Flexibility)
Travel: Frequent travel throughout the Buffalo region required

Join a Team That Makes a Difference

The Arc of Chemung-Schuyler is seeking a dedicated START CSIDD Coordinator to support individuals with intellectual and developmental disabilities (IDD) who experience complex behavioral and mental health needs. This is an exciting opportunity for a compassionate professional to make a meaningful impact while enjoying flexible work-from-home options and a comprehensive benefits package.

What We Offer

• Competitive salary: $ 60,405.80 - $ 65,405.80 annually
• $ 3,000 sign-on bonus
• Additional $ 3,000 annual salary increase upon START Certification
• Medical, Dental, and Vision Insurance
• Life Insurance
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Mileage reimbursement at the current federal rate
• Supportive team environment focused on improving lives

About the START Program

The START (Systemic, Therapeutic, Assessment, Resources, and Treatment) Program provides crisis prevention and intervention services for individuals with developmental disabilities and co-occurring behavioral health challenges. Our goal is to provide person-centered, community-based supports that help individuals remain safely in their homes and communities.

Services include:

• Crisis Response
• In-Home Support
• Therapeutic Resource Centers
• Consultation
• Education and Training
• Community Outreach

The program serves 17 counties throughout Western New York.

Position Summary

As a START CSIDD Coordinator, you will manage an active caseload of individuals referred for services and coordinate supports across multiple systems. You will provide consultation, outreach, crisis intervention, and person-centered planning to help individuals and families access the resources they need.

Key Responsibilities

• Maintain and coordinate an active caseload
• Develop and implement cross-system support plans
• Provide crisis prevention and intervention services
• Conduct outreach, consultation, and education activities
• Collaborate with families, providers, and community partners
• Support individuals with IDD and co-occurring mental health or behavioral health needs
• Complete documentation and reports in a timely manner

Qualifications

Required

• Master's degree in Social Work, Psychology, Counseling, or a related Human Services field
• Minimum of 2 years of experience working with individuals with intellectual and developmental disabilities (IDD) and mental health/behavioral health needs

Preferred

• Experience working with complex service systems
• Experience supporting families and individuals in crisis
• Strong case management and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively

Why Join The Arc of Chemung-Schuyler?

You'll be part of a mission-driven organization committed to providing high-quality, person-centered services that empower individuals and strengthen communities. If you are a compassionate professional who enjoys problem-solving, collaboration, and helping others achieve positive outcomes, we encourage you to apply.

Equal Opportunity Employer

The Arc of Chemung-Schuyler is proud to be an Equal Opportunity Employer and is committed to fostering a diverse, equitable, and inclusive workplace.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, or any other protected characteristic under applicable federal, state, or local law.