Clinical Coordinator | Observation Unit | Full Time Days (8 hours)

Overview

Coordinates and evaluates the quality of nursing/patient care, financial stability and service productivity. The Clinical Coordinator is responsible for the professional development and morale of the service teams and has a close working relationship with the general management team and the medical staff to effectively meet system goals, organizational goals and all pillars relating to the departments he/she oversees.

Responsibilities

This is a general overview of primary responsibilities. The leader may be assigned additional duties as needed.

• Lead, develop, and retain staff through effective hiring, onboarding, training, coaching, performance management, and professional development.

• Manage staffing and operations to meet patient and staff needs while maintaining productivity, efficiency, and fiscal responsibility.

• Ensure regulatory and organizational compliance with UF Health Central Florida policies, TJC, HIPAA, the Nurse Practice Act, and applicable regulatory and professional standards.

• Foster a positive, engaged team culture through communication, rounding, recognition, coaching, accountability, and consistent application of policies.

• Manage departmental budgets and productivity, including financial reporting, analysis, and implementation of improvement plans.

• Promote excellent patient and customer experiences by monitoring service outcomes, rounding, addressing concerns, and implementing service recovery.

• Collaborate with physicians, staff, patients, and interdisciplinary leaders to support effective communication, coordinated care, and organizational goals.

• Drive quality, patient safety, throughput, and operational efficiency through evidence-based practices, process improvement, and effective care coordination.

• Investigate patient concerns and risk events, implement corrective actions, and proactively minimize organizational risk.

• Provide leadership coverage and organizational support during leadership vacancies or in the absence of the CCO, as assigned.

• Maintain professional expertise and leadership competency through continuing education, leadership development, and participation in professional organizations.

• Serve as a professional and ethical role model, maintaining confidentiality and demonstrating UF Health Central Florida standards and values.

Qualifications

Education: - Bachelor's Degree preferred; Associate's Degree - required

Licensure/Certification/Registration:

• Must have current Florida Registered Nurse License
• ACLS and BLS for Healthcare providers required
• NIH required

Special Skills/Qualifications/Additional Training/Experience Required:

• 3-5 years previous experience in a leadership position
• Specialty certifications within 1 year of position, as appropriate
• Must be able to read, write, speak and understand English - Maintains / Exceeds all Specialty educational requirements