Clinical Customer Care Staff Pharmacist , Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers

that prevent people from taking their medications, we can help customers conveniently get the

medications they need, when they need them and take them as prescribed. We have provided

customers with the ability to find transparent and simple pricing, receive 24/7 customer service

support, and have their meds delivered to their doorsteps while creating programs and

products that embody our mission and position ourselves in becoming the world"s safest and

fastest online pharmacy.

We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for

customers to find, choose, afford, and engage with the services, products, and professionals

they need to get and stay healthy!

We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for

customers to find, choose, afford, and engage with the services, products, and professionals

they need to get and stay healthy!

• Potential Shift*

Sun- Wed 7:00am -5:30pm

Tue-Sat 7:00am - 3:30pm

Wed-Sat 07:30am- 6:00pm

#everydaybetter

Key job responsibilities

Core Responsibilities:

Please note that specific responsibilities may vary by position and location. The following list

represents potential duties that may be required:

Maintain comprehensive customer profiles including current and past medical history, clinical

and laboratory data, and concurrent medications (including over-the-counter and home

remedies)

Evaluate physician medication orders for appropriateness of drug, dosage, potential

interactions, and route of administration. Make recommendations for therapy changes to the

prescriber as appropriate

Operate and Troubleshoot Pharmacy Automation Systems

• Utilize, monitor, and troubleshoot automated dispensing and fulfillment systems to

ensure accurate, efficient, and timely preparation of prescription orders

• Collaborate with pharmacy technicians and engineering teams to resolve automation

issues, optimize workflows, and maintain compliance with quality and safety standards

Dispense Controlled Substances and Maintain Regulatory Compliance

• Accurately dispense controlled substances in accordance with DEA regulations and

state-specific laws

• Maintain thorough, timely, and auditable records of all controlled substance

transactions, including inventory management, reconciliation, and reporting

requirements

Provide Clinical Support:

• Answer clinical questions and provide guidance
• Collaborate with healthcare team members
• Document all healthcare team communications
• Investigate and resolve medication errors

Additional Responsibilities:

• Implement policies and procedures in accordance with state and federal laws
• Maintain required regulatory documentation
• Participate in continuous improvement initiatives
• Support pharmacy operations across departments as needed
• Physical requirements may include ability to perform warehouse work and lift at least

20 pounds

About the team