Our Client, a Biopharmaceutical company, is looking for a Clinical Data Associate - III for their Remote location.
Responsibilities:
Provide Planisware user support, including
project plan oversight to ensure data/timeline accuracy
project plan integrations and scenario planning
troubleshooting system issues
manage and escalate support tickets as needed
Assist Program Ops Resource Manager with resource forecasting activities, including coordinating the design, development, and validation of forecasting algorithms.
Monitor data quality across systems, dashboards, and portfolio reports
Ensure consistency of metrics and definitions across reporting outputs
Support the delivery of user onboarding and training and maintain job aids and system documentation
Participate in system operations activities, including:
User acceptance testing (UAT)
System upgrades and releases
Provide sprint support and validation activities
Support user access management and data governance, ensuring appropriate handling of sensitive data
Collaborate with cross-functional teams to improve planning processes, reporting accuracy, and efficiency
Requirements:
Bachelor’s degree in science, project management, information systems, or a related field
5-7 years of relevant experience in pharmaceutical, biotechnology, clinical development, or Medical Affairs operations/planning environments
Preferred Qualifications
3 years of Planisware experience supporting planning systems or clinical trial planning
Familiarity with the clinical development lifecycle and R&D processes
Experience in project planning, portfolio support, or R&D operations
Strong analytical and problem-solving skills, with the ability to manage multiple priorities
Strong communication and collaboration skills in a cross-functional environment
Proficiency with:
Microsoft Office (Excel, PowerPoint, Teams, Outlook)
SharePoint or similar collaboration tools
Reporting/visualization tools (e.g., Power BI, Tableau, Spotfire – preferred)
Leveling – Contractor III (C3) Expectations
This role is aligned to Level C3 (Mid-Level Contractor / Specialist) and is expected to:
Work independently within defined processes to manage planning data and system updates
Provide hands-on execution and user support with limited oversight
Exercise sound judgment in resolving issues and maintaining data integrity
Support moderately complex planning and reporting activities
Collaborate effectively across teams without formal leadership responsibility
Detail-oriented, systems-savvy, and highly organized
Comfortable working with planning systems and structured data
Able to integrate quickly into a fast-paced, cross-functional environment
Demonstrates accountability, adaptability, and strong collaboration skills