Clinical Department Supervisor Weekend (CLINDPTSUP-01) (Fri - Mon 7:00am - 5:00pm)

Join New Freedom – Where Second Chances Become Bright Futures

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About Us

At New Freedom, we believe strong leadership creates stronger outcomes. As a Clinical Department Supervisor I, you'll help guide clinical teams, support high-quality member care, and play an important role in creating a recovery-focused environment that helps individuals rebuild their lives and achieve lasting success.

We move fast, expect a lot from each other, and show up every day to do meaningful, impactful work. If you’re driven, collaborative, and energized by making a real difference—this is where you belong.

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Why You’ll Love Working Here

We take care of the people who take care of others. At New Freedom, you’ll enjoy:

• Competitive pay and strong benefits package
• Shift differential - additional compensation for working weekends
• $0 medical plan option + employer-supported coverage
• 401(k) with match
• Generous paid time off
• Free meals, snacks, drinks, gym access
• A mission that matters—and a team that works hard to deliver on it

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About the Role

The Clinical Department Supervisor I provides frontline leadership and operational oversight for assigned clinical and behavioral health staff while supporting quality member care, staff development, clinical operations, and program success. Working closely with the Clinical Program Manager and clinical leadership team, this position helps ensure services are delivered in a recovery-oriented, trauma-informed, and member-centered environment.

This role is ideal for someone who:

• Is passionate about behavioral health, recovery, and helping others succeed
• Enjoys leading and supporting clinical teams
• Thrives in a fast-paced environment where no two days are the same
• Wants to grow into higher levels of clinical leadership
• Values collaboration, accountability, and continuous improvement
• Is committed to creating positive outcomes for members and staff alike

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What You’ll Be Responsible For

• Supporting daily clinical operations, workflow coordination, and service delivery activities
• Providing supervision, coaching, and support to behavioral health and clinical staff
• Assisting with onboarding, training, scheduling, professional development, and staff accountability
• Monitoring documentation quality, compliance requirements, and clinical standards
• Supporting audits, chart reviews, quality assurance initiatives, and survey readiness activities
• Promoting member safety, engagement, rights, and positive treatment outcomes
• Collaborating with multidisciplinary teams to improve service delivery and remove barriers to care
• Supporting departmental goals, KPIs, and continuous improvement efforts

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What Success Looks Like

• Clinical services are delivered consistently, effectively, and in alignment with organizational standards
• Staff feel supported, engaged, and accountable in their work
• Documentation and regulatory requirements are consistently met
• Quality metrics, departmental goals, and performance expectations are achieved
• Members receive coordinated, recovery-oriented, and high-quality care
• A positive culture of professionalism, teamwork, and continuous improvement is maintained

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What We’re Looking For

• Must be 21 years of age or older
• High school diploma or GED (Bachelor's degree in Psychology, Behavioral Health, Social Work, Human Services, Criminal Justice, or a related field, OR enrollment in a Master’s degree program preferred)
• Behavioral Health Technician (BHT) designation required
• Minimum three years of behavioral health, recovery, substance use treatment, or related direct-service experience
• Experience providing leadership, supervision, team support, or staff development (Two or more years of supervisory, lead, administrative, or team leadership experience preferred)
• Strong communication, organizational, leadership, and problem-solving skills
• Proficiency with Microsoft Office applications and Electronic Health Record systems

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Environment + Physical Demands

This position operates primarily within behavioral health, outpatient, residential treatment, and administrative environments

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Frequent interaction with members, clinicians, peer staff, medical providers, and leadership
• Regular review of documentation, program operations, and quality activities
• Frequent use of computers, Electronic Health Records, and communication systems
• Occasional travel to program locations, meetings, training events, or community activities
• Ability to remain calm and responsive when supporting members experiencing emotional or behavioral challenges

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Our Standard

We’re building something meaningful—and that requires people who show up, contribute, collaborate, and take ownership.

If you're looking for a role where you can make a real impact, be part of a driven team, and help shape the future of an organization—we want to hear from you.

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Equal Opportunity

New Freedom is proud to be an Equal Opportunity Employer, a drug and alcohol-free workplace, and compliant with Veteran and ADA regulations.

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"We’re not here to do small work—we’re here to change lives, rewrite stories, and rebuild communities. At New Freedom, you won’t just have a job. You’ll have a mission—to turn second chances into powerful comebacks."