Job Title: Clinical Director

Reports To: CEO

Job Status: Full-time

Job Location: Hybrid

About RWC:

At Roots Wellness Center we treat co-occurring disorders through the lens of social justice. We believe that for many, chronic social Injustice fuels the cycle of illness, addiction, and pain.

Come and work for a company that is at the forefront of social justice, with a commitment to addressing racial and socioeconomic disparities in behavioral healthcare. We are on a mission to provide marginalized individuals and families with excellent clinical care and close the gap within marginalized communities.

Summary:

The Clinical Director will oversee clinical, community-based contracts and partnerships centering adult and family programming within a mission-driven organization that provides support to children, youth, and families throughout their lifespans. This position will oversee the Adult's Programs, Children's Programs and the IHFR program. This position will work closely within the leadership team and supervisees to ensure clients are offered quality, anti-oppressive support around their behavioral health needs with a focus on the provision of culturally grounded, comprehensive wraparound services.

• The Clinical Director serves as a senior leader responsible for clinical excellence, program integrity, leadership development, and cross-program alignment across RWC.
• This role provides direct supervision to program supervisors and ensures compliance, operational cohesion, and culturally responsive service delivery across youth, adult, and family programs.
• The Clinical Director supervises:
• IHFR (In-Home Family Recovery) Clinical Supervisor
• Children's Programs Supervisor
• Adult Programs Supervisor
• Rotating supervision of 3–4 student interns (task supervision model)
• The Clinical Director co-leads the Alternative Response Initiative (ARI) alongside the Founder & and serves as a key ambassador of RWC's mission in community and partnership spaces.
• This role ensures regulatory compliance (including 245I knowledge and updates), oversees policy manual maintenance, supports hiring and onboarding, and drives continuous program improvement aligned with RWC's strategic growth.

Core Responsibilities

Clinical & Program Leadership (40%)

• Provide direct supervision and leadership to:
  • IHFR Clinical Supervisor
  • Children's Programs Supervisor
  • Adult Programs Supervisor
• Oversee rotating task supervision of 3–4 student interns.
• Ensure culturally grounded, trauma-responsive, and ethically sound service delivery across all programs.
• Maintain strong knowledge of 245I policy requirements and oversee policy/manual updates to ensure DHS compliance.
• Advance integration between ARMHS, CTSS, IHFR, TCM, therapy, ARI, and related services.
• Support onboarding and training of supervisors and clinical staff.
• Provide consultation and back-up clinical coverage as needed.
• Participate in strategic planning and organizational growth initiatives.
• Identify service gaps and recommend program development opportunities.

ARI Co-Leadership (15%)

• Co-lead ARI with Founder/CEO.
• Participate in county and municipal partnership meetings.
• Support staffing structure, performance expectations, and program fidelity.
• Ensure ARI compliance with contract requirements and reporting expectations.
• Represent ARI in stakeholder, community, and funder spaces.

Compliance, Quality Assurance & Reporting (25%)

• Ensure all clinical programs meet DHS, 245I, and insurance regulatory standards.
• Oversee supervision structures to ensure licensure board compliance.
• Maintain and update policy and procedure manuals.
• Develop and monitor productivity benchmarks and KPIs.
• Ensure documentation integrity for billing and audit readiness.
• Partner with leadership on financial health, contract compliance, and sustainability.
• Support data collection, outcome tracking, and program evaluation efforts.
• Review case documentation and provide corrective guidance when needed.

Hiring, Training & Workforce Development (10%)

• Support recruitment, hiring, and onboarding of supervisors and clinical staff.
• Ensure supervision practices reflect anti-oppressive and trauma-responsive values.
• Develop leadership capacity within supervisors.
• Support intern training pipeline development.
• Facilitate or coordinate staff trainings and professional development opportunities.

Community Partnerships & Organizational Ambassadorship (10%)

• Attend partnership and stakeholder meetings.
• Represent RWC with county, state, and community partners.
• Serve as a visible ambassador of RWC's mission and values.
• Support contract negotiation and renewal conversations as needed.
• Strengthen community collaborations that expand access and equity.

Supervisory Structure

• Direct Reports:
• IHFR Clinical Supervisor (1 FTE)
• Children's Programs Supervisor (1 FTE)
• Adult Programs Supervisor (1 FTE)
• 3–4 rotating student interns (task supervision)
• Indirect Reports:
• 15–20 clinical and community-based staff (varies based on programming needs)

Direct Care Expectations

• Maintain small caseload of 1–3 clients (as needed for clinical grounding).
• Provide back-up coverage during staffing gaps.
• Participate in peer review and case consultation.

Position Requirements

• Fully Licensed Mental Health Professional (Board Approved Supervisor preferred)
• Minimum 5 years leadership experience in community mental health
• Strong knowledge of DHS regulations and 245I policy requirements
• Experience supervising supervisors preferred
• Demonstrated success in multi-program oversight
• Strong public speaking and writing skills
• Experience in trauma-responsive and culturally grounded care models

Knowledge, Skills & Competencies

• Strategic systems thinking
• Strong compliance and regulatory fluency
• Experience managing multidisciplinary teams
• Clear understanding of financial sustainability in community mental health
• Ability to balance visionary leadership with operational accountability
• Cultural humility and intersectional lens
• Ability to thrive in a growing, mission-driven organization

Position Requirements (Include education, experience, special skills and licenses or certifications required):

• LICSW, Board approved
• 3 years of experience as a manager or supervisor.
• Excellent writing skills are necessary as well as the ability to speak publicly to promote the services.
• Knowledge regarding homeless population and housing programs strongly preferred
• Excellent leadership, communication, and interpersonal skills required.

Essential Physical & Mental Functions (Physical aspects such as lifting, bending, vision, hearing, etc. and the mental skills required to perform responsibilities):

• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or associates of the organization
• Math ability to: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Reasoning Ability to: define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
• Ability to confidentially handle various information

Percentage time spent in direct care (Working directly with clients/individuals we support):

• Serves as back up support to staff when services would potentially be disrupted, providing interim group and individual services to meet business need.
• Some support with case note review and peer review of cases
• Maintain caseload of 1-3 clients
• Other duties related duties may be assigned

Qualifications/Experience: • Experience working within a multi-disciplinary clinical treatment team framework. • Experience and skills in working with substance abuse is a preferred asset. • Post-degree training in trauma treatment modalities is a preferred.

Environment:

• Mostly desk-based work with prolonged periods of sitting, computer use, and virtual meetings.
• Occasional lifting of up to 10–15 lbs (files, equipment, training materials).
• Requires clear vision and hearing for documentation review and meetings.
• Some local travel to community sites, partner organizations, and program locations.
• Ability to speak effectively in group and individual settings.

Mental & Cognitive Requirements

• Strong reasoning, problem-solving, and decision‑making ability.
• Capacity to interpret regulations (including 245I) and apply them appropriately.
• High attention to detail for documentation, compliance, and supervision.
• Ability to manage multiple programs and deadlines.
• Emotional resilience and ability to handle confidential information.
• Independent judgment and ability to mentor and supervise staff.

Physical Demands:

• Hybrid role combining office, remote, and community-based work.
• Exposure to standard office conditions, telehealth setups, and community partner settings.
• Moderate local travel between program sites and partner locations.
• Fast-paced, mission-driven environment requiring flexibility and cultural responsiveness.