Clinical Education Compliance and Relationship Specialist

The Clinical Education Compliance and Relationship Specialist provides the support and management of clinical contracts, clinical placement requirements (including student health information for clinical education, background checks, CPR cards and other requirements noted by clinical sites), the clinical education database, and student clinical site placement requests for the Doctor of Physical Therapy (DPT) Program. This position will serve as the primary program contact for internal and external administrative coordination of the DPT Program clinical placements. The clinical education component of the DPT Program is integrated throughout the year-round curriculum. The process of arranging clinical placements is time sensitive and requires management of a large number of documents and timely, effective communication between the program and students, clinical affiliates, insurance carriers and legal counsel, as well as ongoing communication with the Director of Clinical Education (DCE).

QUALIFICATIONS:

Education:

• College degree (Bachelor's degree or higher preferred)

Experience and Training:

• Two years of related administrative experience, or an equivalent combination of education and experience in administrative, sales, or health related disciplines.

• Experience in higher education and/or healthcare field (preferred)

• Experience in networking in a healthcare environment (preferred)

Knowledge, Skills, Ability:

• Strong communication and interpersonal skills

• Attention to detail and maintenance of confidentiality

• Ability to multitask effectively and efficiently is required.

• Proficient with Microsoft Excel, Microsoft Word, email communication and internet browsing

• Experience with Microsoft Outlook, Microsoft Teams, Qualtrics and Adobe (preferred)

ESSENTIAL FUNCTIONS:

• Supports the execution of both the curriculum and clinical education program for approximately 180 students through flexibility, good communication skills and teamwork.

• With training, will need to gain proficiency of Program selected clinical management databases, making prior experience with databases preferred.

• Serves as database administrator for program selected clinical management platform database to upload and manage all content. This includes student onboarding, entering new sites, ensuring site requirements and onboarding information is up to date, setting up clinical experiences, managing student placements, sending evaluations and emails through program selected clinical management platform database, checking student assignments and reporting discrepancies to DCE/ADCE, etc.

• Responsible for obtaining, coordinating, and scheduling of clinical experiences in conjunction with the DCE.

• Responsible for site specific paperwork, ensuring that students complete the necessary paperwork, and that paperwork is sent promptly to the appropriate clinical site.

• Maintains communication with current clinical partners.

• Communicates with potential clinical partners to establish additional contracts to broaden scope of clinical placement sites.

• Assists the DCE, ADCE and DPT Program Chair in the preparation of administrative and annual reports.

• Assists in other duties as assigned by the DCE, ADCE and DPT Program Chair.

ACCOUNTABILITY:

It is imperative that this person is reliable and available to the Director(s) of Clinical Education, Assistant Director of Clinical Education, students and clinical affiliates.

For more information regarding this position, please contact Dr. Becca Medendorp, Assistant Professor at rmedendo@highpoint.edu.