Clinical EHR Trainer

Clinical Electronic Health Record (EHR) Trainer

Monday to Friday 8:00am - 5:00pm (no weekends, nights, or major holidays)

Full-time (40/hour per week)

Locations available: Alcoa, Englewood, Knoxville, Lenoir City and Seymour, TN, In-Person

This position will require travel between all Knox RVH offices.

Who we are:

River Valley Health is a comprehensive Federally Qualified Health Center caring for over 70,000 patients across 13 counties in Tennessee. We provide integrated primary medical, behavioral, dental, optometry, and clinical pharmacy services through our nationally recognized integrated model of care. We are committed to serving our mission to care for all, regardless of ability to pay, through innovation, excellence, and teamwork.

Key Responsibilities:

The Clinical EHR Trainer plays a vital role in enhancing the quality of patient care by equipping clinical staff with the knowledge and skills to effectively use the Electronic Health Record (EHR) system. This position focuses on developing and delivering training that supports clinical workflows, documentation standards, and best practices across all RVH offices. This position must be able to work effectively with a variety of staff, work independently, exercise good judgement, and maintain a friendly and positive attitude. The position will assist in providing support to all staff via phone, email, or in person communication.

Qualifications:

• Associate's degree (Bachelor's preferred).
• 2-4 years of experience in EHR training or clinical operations.
• Familiarity with eClinicalWorks a plus.
• Passion for learning, teaching, and making healthcare better.

Why Join Us:

• Be part of a nonprofit organization focused on community health that values your work/life balance.
• Work with a dedicated team of professionals.
• Enjoy a comprehensive benefits package, including competitive PTO package.

Equal Opportunity Employer. Job description subject to change.