Job Title: Clinical Healthcare Application Trainer (Netsmart) Location : Remote Job Type: Contract and FTE Opportunities Available Payrate: Commensurate with experience
MUST BE US CITIZEN Position Overview
We are seeking a skilled Clinical Healthcare Application Trainer with extensive experience in EHR/EMR systems and a focus on Netsmart (preferred) software. The ideal candidate will be responsible for designing, delivering, and maintaining training programs that ensure clinical and administrative staff can effectively use EHR/EMR healthcare applications. The trainer will work closely with cross-functional teams to ensure successful software adoption and user proficiency. Key Responsibilities :
Training Program Development : Design and develop comprehensive training programs and materials for end-users of the system, tailored to various clinical and administrative roles.
Conduct Training Sessions : Lead group training sessions, one-on-one coaching, and virtual sessions for new hires and existing staff on the functionality and best practices of EHR/EMR software.
Customized Training Solutions : Adapt training content to fit the specific workflows and needs of different departments, ensuring that each user group fully understands how to use the sofware in their daily operations.
End-User Support : Serve as the primary resource for questions and issues related to the software, providing hands-on support and troubleshooting during and after the training process.
Training Documentation : Create and maintain up-to-date user manuals, guides, video tutorials, and other supporting documents to ensure all users have access to key resources for ongoing learning.
Performance Monitoring : Assess the effectiveness of training programs by gathering feedback, conducting post-training assessments, and tracking user proficiency with the EHR system.
Collaboration with Stakeholders : Collaborate with IT, clinical teams, and project managers to ensure that training initiatives are aligned with broader organizational goals and project timelines.
System Updates & New Features Training : Stay informed of any updates or new features within ensuring that users are trained on new functionalities and system improvements in a timely manner.
Continuous Improvement : Continuously improve training methodologies by integrating user feedback and staying current with best practices in healthcare software training.
Qualifications :
Bachelor's degree in healthcare, Information Technology, Education, or a related field.
3+ years of experience in training or supporting clinical healthcare applications, with specific experience in EHR/EMR systems (Netsmart preferred)
In-depth knowledge of EHR/EMR systems, especially in a clinical setting, with a strong understanding of healthcare workflows and processes.
Experience in developing and delivering training programs for clinical and non-clinical staff at various skill levels.
Excellent communication and presentation skills, with the ability to explain complex systems in a clear and concise manner.
Strong organizational skills with the ability to manage multiple training initiatives and locations.
Problem-solving and troubleshooting abilities to assist users with software-related issues.
Proficiency in creating training materials using various formats such as PowerPoint, instructional videos, and e-learning platforms.
Preferred Skills :
Experience with learning management systems (LMS) to track training progress and manage user certifications.
Certification or formal training in EHR (Netsmart preferred) system.
Experience working in a behavioral health or human services environment is a plus.
INDSEA1
Numbers & Facts
Location
Sewickley, PA (Remote)
Skills
Behavioral Healthunmatched
Best Practicesunmatched
Clinical Information Systemsunmatched
Clinical Trainingunmatched
Clinical Trial Managementunmatched
Coachingunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Cross-Functionalunmatched
Customer Acquisitionunmatched
Customer/Client Researchunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
Health Information Technologyunmatched
Healthcareunmatched
Healthcare Softwareunmatched
Help Deskunmatched
Human Healthunmatched
Identify Issuesunmatched
Learning Management System (LMS)unmatched
Medical Record Systemunmatched
Microsoft PowerPointunmatched
Operationsunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Systems Maintenanceunmatched
Team Lead/Managerunmatched
Time Managementunmatched
Training Programunmatched
Training Program Developmentunmatched
Training Program Evaluationunmatched
Training/Teachingunmatched
Training/Teaching Materialsunmatched
United States Citizenunmatched
User Documentationunmatched
User Groupsunmatched
eLearningunmatched
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