Clinical Homeless Outreach Coordinator

Clinical Homeless Outreach Coordinator

Salary

$64,097.02 - $96,145.66 Annually

Location

2805 E COMMERCE SAN ANTONIO,TX 78203, TX

Job Type

4A Full-Time

Job Number

2026-01215

Department

Homeless Services & Strategy

Opening Date

08/03/2026

Closing Date

8/17/2026 11:59 PM Central

Grant Funded

No

FLSA Status

Exempt

• Description
• Benefits
• Questions

Job Summary

Under general direction, is responsible for coordinating, implementing, and monitoring development plans and support services for unsheltered homeless clients to help them obtain housing and achieve self-sufficiency through street outreach. Provides case management and monitors client participation and progress, assisting them in overcoming barriers and enhancing their employment and housing potential and opportunities. Exercises direct supervision.

This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Locations

Claude Black Community Center - 2805 E. Commerce St., San Antonio, TX (78203)

Work Hours

7:45 a.m. - 4:30 p.m., Monday - Friday with occasional evenings, weekends and holidays.

Essential Job Functions

• Travels to encampment sites and locations throughout San Antonio where the unsheltered population resides and proactively initiates non-judgmental conversations to create and maintain relationships and provide a consistent presence.
• Provides clinical coordination, case management, and crisis intervention services to assist clients with service navigation, employment, and stabilizing their mental health and medical situations, including mental illness, substance use disorders, or other medical concerns.
• Conducts assessments and diagnosis of behavioral health disorders, develops behavioral health treatment plans, and provides counseling for families, couples, and individuals enrolled in the homeless outreach program.
• Coordinates with community organizations, neighborhood associations, government organizations, faith-based organizations, council district offices, Homeless Hotline, 311, law enforcement, the SAPD San Antonio Fear Free Environment Unit, and other service providers, which involves attending meetings and events outside normal work hours.
• Develops strong community partnerships that enhance the homeless outreach programs effectiveness.
• Analyzes complex data, policies, practices, systems, and procedures; develops recommendations; prepares reports; and delivers presentations.
• Collects and inputs data into databases.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Masters Degree in Social Work, Psychology, Counseling, or other social services programs from an accredited college or university.
• Three (3) years of experience in social work or related experience.
• Valid Class "C" Drivers License.
• Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or Licensed Master Social Worker (LMSW) from the Texas Department of State Health Services.

Preferred Qualifications

• Licensed Clinical Social Worker - Supervisor (LCSW-S) Certification
• One (1) year of supervisory experience.
• Experience with homeless outreach and/or homeless services.
• Experience with unsheltered population.
• Experience with Harm Reduction techniques.
• Knowledge of Trauma Informed Care and Motivational interviewing techniques.
• Willing to work outside of normal work hours during periods of inclement weather and/or city closure.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of counseling, psychology, ethics, and social services theory and methodology.
• Knowledge of standard program evaluation methods and reporting procedures.
• Knowledge of Housing First and Harm Reduction practices.
• Knowledge of techniques related to counseling, motivational interviewing, and de-escalation.
• Knowledge physical health, mental health, and substance use disorders.
• Ability to problem solve.
• Ability to work independently.
• Ability to communicate effectively and establish and maintain effective working relationships with co-workers, City management and their staff, colleagues, students, parents, clients, and the general public.
• Ability to select, supervise, train, and evaluate staff.
• Ability to perform all the essential functions of the position, with or without accommodations.
• Ability to work primarily outside in homeless encampments, often located in drainage culverts, highway underpasses, wooded areas, parks, etc.

Benefits Information

The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

http://www.sanantonio.gov/hr/employee_information/benefits/index.asp

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information

The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the Human Resources Department so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.

01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SARTW) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associates Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelors Degree from an accredited college or university
• Masters Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

05

Do you have a Masters Degree from an accredited college or university in one of the following areas?

• Yes, Social Work
• Yes, Psychology
• Yes, Counseling
• Yes, other social services programs
• No, none of the above

06

Please select any license you currently hold from the Texas Department of State Health Services:

• Licensed Professional Counselor
• Licensed Clinical Social Worker
• Licensed Master Social Worker
• None of the above

07

How many years of experience do you have in social work?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +

08

Do you have a valid Drivers License?

• Yes
• No

09

How many years of experience do you have working with vulnerable populations (ex: homeless, domestic violence survivors, etc.)?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

10

Describe your experience working with vulnerable populations (ex: homeless, domestic violence survivors, etc.). If you do not have experience, answer N/A.

11

How many years of clinical supervisory experience do you have?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

12

Describe your supervisory experience and your ideas for successful supervision of staff. If you do not have experience, answer N/A.

13

Describe your experience with program development. If you do not have experience, answer N/A.

14

I understand that this position requires staff to be outdoors a majority of the time which includes traversing the woods, drainage channels, parks, and other outdoor areas. I am comfortable with this type of environment.

• Agree
• Disagree

15

I acknowledge that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

• I acknowledge.

16

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question

Employer City of San Antonio

Address Human Resources Department

San Antonio, Texas, 78205

Phone 210-207-8705

Website http://www.sanantonio.gov/HR/CareerCenter.aspx