Clinical - Hospital Specimen Technician - 6

TalentBurst, Inc.

Chicago, IL

Apply

JOB DETAILS

SALARY

$17–$17.20 Per Hour

SKILLS

Analysis Skills, Billing, Clinical Laboratory, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, Documentation, Establish Priorities, Healthcare, Hospital, Inside Sales, Interpersonal Skills, Inventory Management, Laboratory, Laboratory Systems, Laboratory Testing, Maintain Compliance, Medical Assistance, Medical Terminology, Microsoft Office, Multitasking, Phlebotomy, Physical Demands, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Quality Assurance Methodology, Quality Management, Quality Metrics, Regulatory Compliance, Sample/Specimen Processing, Specimens/Samples, Telephone Skills, Test Lab, Test Requirements, Testing, Time Management, Writing Skills

LOCATION

Chicago, IL

POSTED

Today

Job Title- Hospital Specimen Technician
Location- Chicago, IL
Duration- 4+ Month

Job Summary
The Hospital Specimen Technician is responsible for the accurate preparation, processing, accessioning, and management of patient specimens within a hospital laboratory setting. This role ensures all specimens are processed according to Quest Diagnostics and hospital protocols while maintaining quality standards, regulatory compliance, and exceptional customer service. The technician serves as a liaison between the hospital and Quest Diagnostics, ensuring timely specimen handling, issue resolution, and effective communication with laboratory staff.

Key Responsibilities
Specimen Processing & Test Management
Receive, verify, accession, and process patient specimens accurately and efficiently.
Ensure proper specimen identification, labeling, handling, storage, and preparation for laboratory testing.
Follow established pre-analytical processing procedures and specimen requirements.
Demonstrate proficiency in test ordering policies, specimen preparation, and send-out testing procedures.
Perform remote accessioning (pre-accessioning) as required.
Utilize Quest Diagnostics systems (Quantum) and hospital Laboratory Information Systems (LIS) to process specimens.
Print and distribute Quest Diagnostics testing reports.
Monitor specimen tracking and workflow using available reports and tracking tools.
Maintain inventory and coordinate laboratory supply ordering.

Problem Resolution
Investigate and resolve specimen-related issues including missing information, unacceptable specimens (TNP), test inquiries (TIQ), additional specimen requests, and test cancellations.
Collaborate with laboratory personnel to resolve discrepancies and ensure timely processing.
Escalate unresolved issues appropriately while maintaining compliance with laboratory policies.
Customer Service & Communication
Serve as the primary liaison between hospital laboratory staff and Quest Diagnostics.
Provide outstanding customer service through professional communication and timely issue resolution.
Manage inbound calls regarding specimen status, testing requirements, billing inquiries, and laboratory services.
Communicate effectively with hospital staff, laboratory personnel, sales representatives, and internal departments.
Provide updates regarding specimen problems, testing delays, cancellations, and special testing requirements.
Quality & Compliance
Maintain compliance with laboratory safety standards, HIPAA regulations, and all applicable quality guidelines.
Follow biohazard safety procedures and infection control practices.
Ensure accurate documentation and data entry throughout the specimen processing workflow.
Support continuous process improvement initiatives to enhance laboratory efficiency and quality.

Required Qualifications
High School Diploma or equivalent required.
1–3 years of experience in specimen processing, laboratory support, healthcare, or a related clinical environment.
Medical terminology knowledge required.
Strong data entry skills with the ability to accurately enter approximately 6,000 alphanumeric keystrokes per hour.
Proficiency with Microsoft Office Suite.
Experience with Laboratory Information Systems (LIS) preferred.
Previous hospital laboratory experience preferred.

Required Skills
Strong specimen processing and accessioning skills.
Excellent attention to detail and accuracy.
Ability to prioritize multiple tasks in a fast-paced laboratory environment.
Strong analytical and problem-solving abilities.
Excellent verbal and written communication skills.
Outstanding customer service and interpersonal skills.
Ability to maintain composure under pressure.
Adaptability and flexibility in changing work environments.
Ability to work independently and collaboratively within a healthcare team.

Physical Requirements
Ability to sit or stand for extended periods.
Ability to work in a biohazard laboratory environment while following all safety protocols.
Manual dexterity for specimen handling and computer data entry.
Ability to lift laboratory supplies and specimen containers as required.

Preferred Qualifications
Previous experience with Quest Diagnostics systems.
Experience working in a hospital laboratory or clinical laboratory environment.
Knowledge of specimen transport, send-out testing, and laboratory quality assurance processes.

Additional Job Details:
LAB BACKGROUND PREFERRED COMPUTER SKILLS EXCELLENT DETAILED ORIENTED AND PUNCTUAL

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

About the Company

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

COMPANY SIZE

5,000 to 9,999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2002

WEBSITE

http://www.talentburst.com/

Resume Resources

Free Resume Templates Free Resume Builder