Clinical - Hospital Specimen Technician

Job Title- Clinical - Hospital Specimen Technician
Location- Chicago, IL
Duration- 2+ Months
Shift/Time Zone:- Rotating Shifts Mon-Fri 8:30 am-5 pm And 11:30 am-8 pm, Rotating Saturdays 9 am-3 pm
Supplier Placement Pilot: No Interviews
Location within Hopstial; Lab background preferred, excellent computer skills, detail
oriented and punctuality preferred
The Hospital Specimen Technician is responsible for the preparation of patient s specimens in a hospital location.
The Hospital Specimen Technician must be able to perform and follow all pre-analytical processing procedures with accuracy and in a timely manner.
The roles & responsibilities below are specific to samples being performed for Quest laboratory testing.
Specimen Processing & Test Send Out

Responsibilities
Demonstrates excellent proficiency in test ordering policies, hospital processing procedures, specimen requirements for test ordering, sample preparation, Quantum, and compliance/legal requirements.
Knowledge and competency of Hospital LIS system (client specific)
Print Quest performed testing reports
Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources
Responsible for supply ordering processes.
Performs remote accessioning (pre-accessioning), (client specific)
Problem Resolution Responsibilities
Troubleshoot and problem resolution for specimen types, missing information, TIQ, TNP, additional sample requests, and other client issues related to area of responsibility.
Customer Service Responsibilities
Demonstrates exceptional customer service skills as the Liaison between customer & Quest performing laboratory to provide pro-active customer support.
Responsible for managing inbound calls with a positive client interaction.
Communicates and collaborates effectively with the hospital laboratory staff, as well as the sales team and other functions in the organization.
Communicates effectively information regarding problem-solving with specimens, test cancellations, testing requirements, billing requirements with various hospital staff.

Required Work Experience
1 – 3 years of working experience

Preferred Work Experience
Medical background preferred, which includes medical terminology applicable to a clinical?laboratory?
Previous experience in a hospital laboratory environment?preferred??
Physical and Mental Requirements
Position requires data-entry background with abilities to enter 6,000 alphanumeric keystrokes/hour.?
Works in a biohazard environment, practicing good safety?habits.?
Able to sit or stand for long?periods.?

Skills
Handles multiple tasks simultaneously and works in a production?environment.
Hospital LIS Systems knowledge or experience a plus
Command of Microsoft Office Suite
Client interfacing role requiring strong communication, collaboration, and problem-solving skills
The position requires demonstrated data entry skills to effectively utilize both the Quest Diagnostics system and the hospital client systems.
Maintains composure while working under?pressure.
Reflects good judgment when determining what action to take when resolving?problems.
Demonstrates strong interpersonal skills that foster a positive environment.?
Demonstrates flexibility and ability to adapt to?change.

Education
High School Diploma/equivalent is required
Additional Job Details

LAB BACKGROUND PREFERRED
COMPUTER SKILLS EXCELLENT
DETAILED ORIENTED AND PUNCTUAL
ROTATING SHIFTS 830A-5P AND 1130A-8P
SATURDAYS 9A-3PM ROTATING

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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