Clinical Informaticist (O-5 Billet) Non-Supervisory

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Clinical Informaticist (O-5 Billet) Non-Supervisory

Department of Homeland Security

Immigration and Customs Enforcement

ICE Health Service Corps (IHSC)

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• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

Non-supervisory U.S. Public Health Service position, supporting the Health Application Services Office within the Health Information and Technology Unit. Oversees and advances electronic health record initiatives that affect IHSC clinical practice and operations, ensuring secure, effective EHR solutions for a nationwide workforce delivering on-site, off-site, and operational medical support to detainees.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Learn more about this agency

Summary

Non-supervisory U.S. Public Health Service position, supporting the Health Application Services Office within the Health Information and Technology Unit. Oversees and advances electronic health record initiatives that affect IHSC clinical practice and operations, ensuring secure, effective EHR solutions for a nationwide workforce delivering on-site, off-site, and operational medical support to detainees.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year

Please note that the salary is dependent on the officers rank, years in service, and location of duty station.

Pay scale & grade

CC 5

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number IHSC-HITU-CI-O5-NS-2026 Control number 884761100

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.

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Duties

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DUTIES AND RESPONSIBILITIES:

• Duties include day-to-day activities that identify and facilitate the adoption of clinical information systems and technologies that support and improve the experience for clinicians and patients.
• Lead meetings with various IHSC Units on their functional input for the electronic health record (EHR). Coordinate discussions with operations support staff and ensure proposed enhancements do not have a negative impact on the EHR.
• Guide solution design, incorporating clinical/healthcare knowledge, data analysis, human-centered design, and quality improvement concepts to ensure optimal fit for patient care and clinician usability.
• Utilize data to drive process, workflow, and behavior change as it relates to appropriate and efficient use of electronic health records and clinical technologies.
• Document specifications that will translate into the development of tools, reports, and systems that support organizational priorities.
• Utilize industry-standard tools (i.e., swim lane diagrams, value stream mapping, gap analysis, needs analysis, feasibility analysis) to document and analyze systems to ensure comprehensive solutions that meet process improvement goals and integrate into clinical workflows.
• Leads and coordinate projects, manages resources, and complete projects successfully and on schedule.
• Identify, evaluate, and develop plans for introducing technology-based innovations that will increase efficiency, reduce waste, or solve a problem within the organization. Gain technical expertise in functionality that is pertinent to clinical care.
• Provides clinical expertise to assess and recommend ways technology could enhance workflows and access to patient related information.
• Maintain a working knowledge of licensing, regulatory, and compliance factors related to clinical information system usage. Assist in development and ongoing review of system related policies, procedures, and competencies; assures technologies and workflows align where appropriate.
• Serve as a resource to end users for information systems and technology; effectively communicate and educate system changes, workflow process changes, downtime procedures, and relevant information to clinical teams.
• Collaborate and consult with IHSC clinicians, vendors, and federal partners to share knowledge and experiences to determine the best possible technologies and solutions for the organization and improve patient care.
• Promote and stimulate thought on the innovative uses of technology and the exploration of new and promising technologies and methodologies to provide improved delivery of products and services and to foster solutions that enhance organizational and enterprise performance.
• Participate as a primary or alternate voting member, chair or co-chair, advisor or reviewer on IHSC, Agency, and Department change management boards, selection committees and/or workgroups.
• Support User Acceptance Testing (UAT) for new EHR features and assist in the implementation of clinical and EHR-related training via IHSCs platform, ensuring all content reflects current clinical best practices.
• Other duties as assigned.

Requirements

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Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
• ASSIGNMENT PAY AGREEMENT: You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission.
• Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position.
• Applicants without a USPHS commission must begin the USPHS Commissioned Corps application process before applying to this position. Applicants must review the USPHS application requirements and submit an application at www.usphs.gov/apply-now/.
• Continued employment is contingent upon appointment to, and maintenance of, active-duty status in the USPHS Commissioned Corps.
• PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve.

Qualifications

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Minimum a Master of Science in a clinical field.
• Degree or certifications in healthcare informatics preferred.
• Some knowledge/experience with contracts.
• Knowledge/experience with project or program management.
• Knowledge of medical, administrative, ethical and legal requirements and standards related to healthcare delivery and the privacy of protected patient information.
• Knowledge of program policies and guidelines, and operating procedures relating to information systems. If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current. This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
• High degree of initiative, and follow-through on a wide range of sensitive, complex, and program issues.

Education

Additional information

SUPERVISORY CONTROLS:

The incumbent reports directly to the Supervisory Lead, Health Application Services Office within the Information Management Section of the Health Information and Technology Unit.

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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. You may be selected for an interview at the hiring authoritys discretion. You will be notified of selection or non-selection.

Benefits

Help

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required documents

Required Documents

Help

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:

U. S. Public Health Service Officers

• Cover Letter/Letter of Interest.

• Degrees. (Place under "Diploma/GED")

• Professional license. (If applicable)

• Additional professional certificates. (If applicable)

• Three professional references. (i.e., name, title and contact information)

• Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")

• You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.

• A copy of your Certificate of Investigation (located in your eOPF).

• *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")

• For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.

• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

New Call to Active Duty

• Cover letter/Letter of Interest. Please include location preference here.
• Degrees. (Place under "Diploma/GED")
• Professional license. (If applicable)
• Additional professional certificates. (If applicable)
• Three professional references (i.e., name, title, and contact information)
• CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
• U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

To apply for this position, you must provide a complete Application Package. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position. A complete application includes:

U. S. Public Health Service Officers

• Cover Letter/Letter of Interest.

• Degrees. (Place under "Diploma/GED")

• Professional license. (If applicable)

• Additional professional certificates. (If applicable)

• Three professional references. (i.e., name, title and contact information)

• Official USPHS Promotion CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")

• You may provide a civilian resume in addition to the USPHS Promotion CV to capture all relevant work experience.

• A copy of your Certificate of Investigation (located in your eOPF).

• *Three most recent Commissioned Officer Effectiveness Reports (COER). (Place under "Performance Appraisal")

• For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.

• Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement. If you do not, please submit a memo attesting to no AP in the Assignment Pay (AP) Agreement section in the documents section of application.

New Call to Active Duty

• Cover letter/Letter of Interest. Please include location preference here.
• Degrees. (Place under "Diploma/GED")
• Professional license. (If applicable)
• Additional professional certificates. (If applicable)
• Three professional references (i.e., name, title, and contact information)
• CV - e.g., relevant experience, education, training. (Place under "USPHS Promotion CV")
• U.S. Public Health Service - Appointment Board Decision Letter/Email or a screenshot of AES dashboard to the United States Public Health Service

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.

The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2026.

PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Expand Hide how to apply

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer within 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Immigration and Customs Enforcement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws, safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a comprehensive workforce spanning hundreds of occupations. Make an impact; join DHS.

The mission of U.S. Immigration and Customs Enforcement (ICE) is to protect America from the cross-border crime and illegal immigration that threaten national security and public safety. ICE focuses on smart immigration enforcement, preventing terrorism, and combating the illegal movement of people and goods. ICE is the principal investigative arm of DHS and the second largest investigative agency in the federal government. Created in 2003, through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE has more than 20,000 employees in more than 400 offices in the United States and around the world. ICE is a key component of the DHS layered approach to protecting our nation from a wide range of threats. For additional information about ICE and career opportunities, please visit www.ice.gov.

Agency contact information

IHSC Recruiting

Email IHSCrecruiting@ice.dhs.gov Address ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Visit our careers page

Learn more about what its like to work at Immigration and Customs Enforcement, what the agency does, and about the types of careers this agency offers.

https://www.ice.gov/detain/ice-health-service-corps

Summary

Non-supervisory U.S. Public Health Service position, supporting the Health Application Services Office within the Health Information and Technology Unit. Oversees and advances electronic health record initiatives that affect IHSC clinical practice and operations, ensuring secure, effective EHR solutions for a nationwide workforce delivering on-site, off-site, and operational medical support to detainees.

This position is only open to USPHS officers and Call to Active Duty (CAD) candidates.

Learn more about this agency

Overview

Help

Accepting applications

Location

1 vacancy in the following location:

Location Negotiable After Selection

No matching locations found.

Work site options

Telework eligible No Remote job No Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Please note that upon selection, the candidate must live within 50 miles of an IHSC Field Office. Salary $1 - $150,000 per year

Please note that the salary is dependent on the officers rank, years in service, and location of duty station.

Pay scale & grade

CC 5

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.

Appointment type Permanent

Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No

Drug test Yes Security clearance Other Position sensitivity and risk Critical-Sensitive (CS)/High Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number IHSC-HITU-CI-O5-NS-2026 Control number 884761100

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