Clinical Informatics Healthcare Data Analyst - Remote work optional

Rural Health Group, Inc. (RHG) is a thriving multi-location Federally Qualified Health Center / Community Health Center located in beautiful rural northeastern North Carolina, dedicated to serving everyone in our community with exceptional medical, dental, behavioral health, pharmacy, health education, nutrition and case management services. Our mission is to offer the highest quality healthcare to all in a culturally sensitive, and compassionate manner with special emphasis on reaching the underserved.

The Healthcare Data Analyst is a healthcare information professional responsible for creating/maintaining reports and verifying the validity of data gathered. This position ensures that processes and protocols are followed, thereby improving the quality and efficiency of care. This position has the option to work remotely with occasional on-site visits to Roanoke Rapids, NC.

Job Duties/Responsibilities:

• Maintain the highest degree of confidentiality at all times

• Serves as knowledge expert for continuous quality improvement activities

• Continuously creates and maintains reports using data in eClinicalWorks electronic health record, practice management system, AZARA Healthcare, and eLoom.

• Provides required reports on daily, weekly, monthly, bi-monthly, quarterly, annual basis

• Assist with ADT data integration and implementation in clinical workflow for care transitions and AMH

• Work with stakeholders to integrate ADT data into RHG electronic systems, eClinicalWorks and other clinical work flows.

• Assist in the development, measurement, reporting, and PDSA cycle implementation of care transition metrics using ADT data: strong focus on 30-day readmits, ED encounters, and post-discharge hospital follow-up.

• NC Medicaid Managed Care (MMC) planning and implementation

• Support database, dashboard, reporting needs to support MMC AMH activities:

• Risk stratification

• Patient retention

• Provider-level performance reports

• QI metrics

• Organizational Key Performance Indicators (KPIs)

• Trend reporting and analysis

• Support data integration and reporting for revenue and value

• Review and enhance revenue cycle reporting

• Integration of Medicaid claims costs to assess revenue and savings for Medicaid managed care.

• Ensures the data extraction is accurate and reliable in various aspects

• Adhoc reporting and data requirements

• Develop methods to capture data as needed for adhoc reporting.

• Explore eClinicalWorks and EBO established reports to identify new opportunities for reporting.

• Maintain excellent internal and external customer service at all times.

• Maintain a regular schedule of reports for assigned clinics/providers in collaboration with the treatment teams/ practice/panel mangers at each assigned clinic that best accommodates their need.

• Assist in identifying and developing new training and implementation opportunities for improving quality outcomes.

Requirements:

• Appropriate Bachelor's Degree and/or applicable experience
• Experience in writing complex SQL queries.
• Experience in at least one high level programming language (such as Python, Java or Powershell).
• Experience in Power Query is a plus.
• Strong computer skills including Microsoft Office programs - including Access and Excel. Must be able to create Access databases, create queries and reports, work between the electronic health record and Access and Excel.
• Pleasant, professional approach toward patients, providers, co-workers and superiors; excellent teamwork skills
• Able to work independently, handling high volume and multiple tasks; work efficiently in a potentially stressful environment
• Reliable attendance
• Possess knowledge of modern office equipment, systems and procedures.
• Ability to examine the details when carrying out detailed written or oral instructions
• Excellent verbal and written communication skills, highly organized and detail oriented
• Bilingual (Spanish) is a plus, but not required

Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza and COVID-19 vaccinations are a condition of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.