Clinical Information Systems Specialist

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Clinical Information Systems Specialist

Support the effective use and ongoing enhancement of Howard Center's electronic health record (EHR) and other clinical information systems. Partner with programs, leaders, and Information Systems to provide user support, develop reports and electronic forms, implement new system functionality, and improve workflows that enhance patient care and ensure compliance with agency, state, and federal requirements. The position also provides user training, coordinates testing and system updates, and serves as a liaison between clinical and technical teams to support effective solutions. Requires in-person, in Burlington VT.

Responsibilities:

• Derive quality measures to serve as benchmarks and project goals / priorities; collect and derive processes and clinical document content that serves to define best practices & contribute to clinical quality.  Present measurements to appropriate forums to aid in the understanding of the data and application to organization operations.
• Act as a functional expert for the EHR system and its use in support of the IT Helpdesk / Support Staff, or on-call / exception handling (new function, feature, program roll-outs, etc.)
• Evaluate clinical documents (and changes to documents) that serve to define best practices and comply with legal and corporate requirements. Work with clinical input / committees / program leadership toward process redesign / improvements.
• Lead workflow and document testing, collect feedback from process. Design training plans and content. Conduct train-the-trainer, topical and group training sessions as required.  Coordinated training content with IT Training staff. Create training materials as required.
• Evaluate workflows (and changes to workflows) that serve to define best practices and comply with legal and corporate requirements. Work with clinical input / committees / program leadership toward process redesign / improvements.
• Help the organization to set and realize quality improvement and process effectiveness goals through use of the clinical information system / electronic health record (EHR) system, and through required changes in design of clinical workflows, documents and reports.

Requirements:

• Participation in the design / implementation of an EHR system in a mental health organization.
• Experience with data analysis tools such as Microsoft Access, Excel, etc.

Structure:

• Full time 
• Exempt 
• Salary starting at $70,321.82
• We offer a competitive salary commensurate to experience 

Benefits:

• Accrue 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
• Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
• Two Dental options
• Vision Insurance
• Employer 401(k) contributions
• Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
• Medical & Childcare Flexible Spending Account
• Childcare Stipend
• Employee Assistance Program
• Employee referral program with financial payment
• Discounted online undergraduate/graduate courses through Champlain College truED
• Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
• Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
• Employee referral bonus, subject to Howard Center policy.

Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency's culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA+ and persons with disabilities are encouraged to apply. EOE/TTY. Visit "About Us" to review Howard Center's EOE policy.