Procurement and preparation of blood specimens by venipuncture, capillary and arterial puncture according to department standards.
Proper tube selection with correct additives
Patient preparation
Puncture site care
Appropriate patient and specimen identification
Sorting, verification of specimen labeling, order entry and distribution, specimen retrieval.
Proper collection of throat, nasal, and nasopharyngeal swabs
Proper instructions for urine, stool and sputum collections
Proper specimen processing based on test requirements
Appropriate use of the HIS and LIS
Manage supply inventory
Utilizes knowledge of laboratory procedures to prioritize work load and utilize situations such as combative patient and/or patients that are difficult to draw for various medical reasons.
Act as a laboratory customer service representative
Performs processing functions to assure the integrity of specimens for testing.
Assesses purpose of calls accurately and directs calls to appropriate personnel consistently. Is able to resolve problems with a high degree of accuracy within the scope of practice of the position description.
Performs quality control, quality improvement, specimen tracking and maintenance procedures as required for shift responsibilities.
Accurately documents client complaints and follow-up within a timely manner.
Troubleshoots/researches physician orders to ensure accurate order entry of procedures requested. Works with other laboratory personnel to assure quality of specimens.
Accurately edits specimen types and specimen events; accurately adds events, cancels duplicate orders, recollects specimens, and is knowledgeable of specific tests that cannot be added on and is aware of time limitations for certain add-ons. Knows where to find this information if needed.
Perform waived testing as indicated and trained
Accurately enters data into hospital and laboratory computer systems.
Successfully participates in all accreditation and other proficiency testing and annual performance competencies in each area as assigned.
Other duties as assigned.
Education/Experience:
High school graduate or equivalent preferred.
Certification as a Phlebotomist by a national accrediting agency preferred or other healthcare related license such as WI CNA license, EMT, or CMA license preferred.
MPTEN
Numbers & Facts
Location
Hayward, WI
Skills
Certified Management Accountant (CMA)unmatched
Certified Nursing Assistant (CNA)unmatched
Clinical Laboratoryunmatched
Computer Systemsunmatched
Customer Support/Serviceunmatched
Data Entryunmatched
EMT-Paramedicsunmatched
Establish Prioritiesunmatched
Healthcareunmatched
High School Diplomaunmatched
Hospitalunmatched
Identify Issuesunmatched
Inventory Managementunmatched
Laboratory Techniquesunmatched
Medical Treatmentunmatched
Order Processingunmatched
Performance Testingunmatched
Phlebotomyunmatched
Problem Solving Skillsunmatched
Purchasing/Procurementunmatched
Quality Controlunmatched
Quality Managementunmatched
Sample/Specimen Processingunmatched
Test Requirementsunmatched
Testingunmatched
Time Managementunmatched
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