Cellular Telephone, Communication Skills, Driver's License, Interpersonal Skills, Laptop PC, Mentoring, Needs Assessment, Patient Care, Problem Solving Skills, Registered Nurse (RN), Team Player, Willing to Travel
Job Title: LTSS Service Care Manager RN
Location: Hybrid, NC
Duration: 6 months (possible extension or conversion)
Shift: 8am-5pm Mon-Fri
PR: $40 to $41/hr
Will be provided with monitor, laptop computer, 2 monitors, cellphone, and safety location tracker for visits.
Day to Day Responsibilities:
- Day to day duties include completing F2F and telephonic assessment with members to determine ADL assistance needs.
- Care coordination between member and care partners to address member's medical care needs.
- Key skills include excellent communication, problem-solving, and physical assessment skills.
- Must possess strong interpersonal skills and the ability to build positive relationships with team members, leaders, and members.
- The candidate should demonstrate empathy, patience, and respect for diverse perspectives.
- Behaviors like active listening, adaptability, and a collaborative mindset are crucial for fostering a supportive and cohesive team environment.
- This ensures that everyone feels valued and heard.
- This role is appealing because it offers the opportunity to make a meaningful impact on WC members in their home community.
- In this role, team members function independently connecting members to needed services but have access to mentors to assist in their development in the role.
Qualification: Bachelor's degree
License: NC RN licensure
Must haves: NC RN licensure; valid driver's license, personal vehicle.
Nice to haves: CCM certification
Disqualifiers: Expired licensure, no vehicle. Residence outside of NC/Region 5 (Bladen, Brunswick, Columbus, Cumberland, Harnett, Hoke, Lee, Montgomery, Moore, New Hanover, Pender, Richmond, Robeson, Sampson, Scotland counties)
1 | Comfortable traveling within a 2-hour radius to members' homes on a weekly basis to complete assessments to identify care needs |
2 | Have reliable transportation and valid driver's license |
3 | Experience in assisting people in navigating the health system, i.e., comfortable talking to care partners about needed services such as DME, scheduling appointments, etc. |