Program Manager II

Location: Hanford

Position Type: Full-Time | Exempt

Salary Range: $55.38–$64.20 per hour

Reports To: Regional Director

Join Our Mission

At Kings View, every role contributes to something bigger — improving lives and strengthening communities. We are committed to providing behavioral health and social services to those with limited resources, guided by compassion, excellence, and respect.

Position Overview:

The Program Manager II provides advanced leadership and oversight of assigned behavioral health programs, ensuring effective service delivery, regulatory and contractual compliance, and strong clinical and operational performance. This position supervises clinical and program staff, promotes quality and positive client outcomes, and collaborates with organizational leadership and community stakeholders.

Key Responsibilities:

• Lead assigned program operations, staffing, service delivery, and performance improvement initiatives.
• Ensure compliance with laws, regulations, contracts, licensing requirements, and organizational policies.
• Supervise clinical and/or program staff, including hiring, onboarding, training, performance management, and disciplinary actions.
• Monitor productivity, service quality, program outcomes, and timely documentation and reporting.
• Provide clinical or program guidance within the scope of professional licensure.
• Oversee quality assurance, chart reviews, audits, and corrective action planning.
• Respond to incidents, escalations, and high-risk situations according to established protocols.
• Partner with leadership, external stakeholders, and multidisciplinary teams to improve program operations.
• Coach and mentor employees and maintain a safe, respectful, professional environment.
• Protect client and organizational information in accordance with HIPAA and applicable privacy requirements.

What You’ll Bring:

Required Qualifications:

• Master’s degree in Social Work, Marriage and Family Therapy, Counseling, or a related behavioral health field.
• Current California licensure as an LCSW, LMFT, LPCC, or licensed psychologist, as applicable.
• At least four years of progressively responsible experience in behavioral health or a related field.
• At least two years of supervisory or leadership experience.
• Valid California Class C driver’s license, acceptable driving record, and required insurability if driving is an essential function.

Required Skills:

• Advanced knowledge of behavioral health operations, documentation standards, and regulatory compliance.
• Strong staff leadership, operational management, communication, judgment, and problem-solving skills.
• Ability to manage competing priorities and collaborate across multidisciplinary teams.

Preferred Experience:

• Behavioral health program management; Medi-Cal/DHCS requirements; audits, compliance, and quality assurance.
• Experience supporting diverse populations and complex clinical or operational programs.

Professional Attributes:

Professional, accountable, ethical, culturally responsive, collaborative, adaptable, and committed to quality care and staff development.

Pre-Employment Requirements:

Depending on program requirements, employment may be subject to background screening, drug screening, DOJ fingerprint clearance (Live Scan), health screening, and ongoing maintenance of required licensure and clearances, consistent with applicable law. Must be authorized to work in the United States.

Work Environment:

Work may occur in office, community, and field-based settings, including client homes and community locations. The role may involve driving, unpredictable environments, standing, walking, and occasional lifting up to 25 pounds. Reasonable accommodations are available in accordance with applicable law.

Equal Opportunity Employer:

Kings View is an Equal Opportunity Employer.

ADA Statement:

Reasonable accommodations will be provided in accordance with applicable laws.