Clinical Office Coordinator

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Clinical Office Coordinator with TriStar Centennial Medical Center you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The clinical support coordinator is responsible for managing all front desk operations for outpatient Center for Blood Cancer services. S/he assists with the coordination of continuum of care for patients as they move through the transplant process under the guidance of the transplant team. 

What you will do in this role:

• Manages front desk, answers phones, greets customers, maintains waiting area in state of readiness
• Checks patients in for appointments working with registration to assure information is up to date and patient is in the right location and account number is used
• Schedules new and return patient visits. Coordinates MD schedules with TN ONC Aria schedule.
• Schedules transplant patient evaluations including donors as identified by Transplant Coordinators.
• Manages conference room calendar
• Schedules consults as needed.
• Completes preauthorization for testing and admissions
• Makes housing/ lodging referrals
• Order and stock office supplies
• Maintain charts in accordance with HIM and Finance guidelines
• Assist with transporting and picking up specimens or patient as needed
• Complies with HIPPA

What qualifications you will need:

• High school diploma or GED, Associate degree or higher preferred
• 1-3 years experience with medical office scheduling/management required
• 1-3 years experience with insurance verification/ certification processes/procedures required
• Knowledge of medical termination required
• Oncology experience, preferred
• Strong customer service skills
• Strong computer skills

Benefits

TriStar Centennial Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

TriStar Centennial Medical Center is a 740+ bed comprehensive facility. We offer medical and surgical programs. These include behavioral health and 24-hour emergency. These also include heart and vascular and imaging. These also include neurosciences, oncology, orthopedics, pediatrics, rehabilitation, sleep disorder, and women's services. We are an affiliate of TriStar Health. TriStar Centennial Medical Center is a 43-acre campus. We are home to TriStar Centennial Heart & Vascular Center. We are home to TriStar Centennial Women's Hospital. Our campus includes The Children's Hospital at TriStar Centennial, Sarah Cannon Cancer Institute at TriStar Centennial Medical Center, TriStar Centennial Advanced Joint Replacement Institute and TriStar Centennial Parthenon Pavilion.

HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Clinical Office Coordinator opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.