Job Summary: Responsible for day-to-day operations of the clinic. Coordinates and supervises operation and duties of Medical Assistants and Receptionist staff.
Primary Job Duties:
Assure clinic is open and appropriately staffed during regularly scheduled hours and special events and that all facilities and equipment are available, operational, safe, and clean.
Select, train, supervise, and monitor quality and production levels of clinic staff.
Develop monthly staff schedule, review timecards, and provide input to payroll calculation to the Administrator.
· Assure cash drawer is balanced.
Assure staff is adequately trained and equipped to perform their jobs.
Communicate and ensure compliance with company policies and procedures.
Address performance and disciplinary issues.
Monitor supply inventories and order all supplies.
Interact with patients, review patients feedback, and address patient service issues.
Identify community marketing opportunities and engage staff in grassroots marketing.
Inspect and maintain records on facilities and equipment.
Coordinate facility and equipment maintenance and other vendor services.
Perform front-end registration and/or clinical tasks as a back-up in case of absence or high demand.
· Organize and Attend Meetings
· Compile Reports and submit to appropriate persons
Job qualifications:
Masters degree or equivalent and 3-5 years management experience.
Familiarity with medical billing systems, medical coding, and basic medical terminology.
Experience with UChealth Epic.
Understand and be competent to perform the front desk registration and medical assistant position, and care coordination
Complete training in HIPAA, and other clinical/administrative issues.
Proficient to use and train others in common PC applications including Internet, Email, and Microsoft Office.
Superior customer service skills to handle escalated issues.
Ability to supervise, train, and evaluate new and current staff.
Numbers & Facts
Location
Colorado Springs, CO
Job Type
Full-time
Skills
Corporate Policiesunmatched
Customer Escalationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Equipment Maintenance/Repairunmatched
Facilities Managementunmatched
Facilities and Maintenanceunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Maintain Complianceunmatched
Marketingunmatched
Medical Assistanceunmatched
Medical Billingunmatched
Medical Codingunmatched
Medical Office Administrationunmatched
Medical Terminologyunmatched
Office Managementunmatched
Operations Managementunmatched
Order Suppliesunmatched
Patient Careunmatched
Plan Meetingsunmatched
Problem Solving Skillsunmatched
Production Controlunmatched
Quality Managementunmatched
Record Keepingunmatched
Schedule Developmentunmatched
Staff Trainingunmatched
User Interface/Experience (UI/UX)unmatched
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