Business Development, Clinical Research, Clinical Support, Clinical Trial, Communication Skills, Continuous Improvement, Cross-Functional, Customer Experience, Detail Oriented, Documentation, Electronic Medical Records, Establish Priorities, FDA (Food and Drug Administration), Follow Through, Healthcare, Healthcare Management, Identify Issues, Medical Equipment, Medical Office Administration, Medical Record System, Medical Terminology, Medications, Operational Support, Organizational Skills, Patient Assessment, Problem Solving Skills, Project/Program Coordination, Public/Media/Press/Analyst Relations, Research Protocols, Startup, Time Management, Training/Teaching, Vendor/Supplier Management
Why DelRicht Research?
Would you love to be a part of the cutting edge of healthcare and science innovation? Do you want to be an influential part of a rapidly growing team? Are you looking for a position that has sustainable opportunity for professional growth? If the answer is yes, then DelRicht Research might be the right opportunity for you!
Who We Are
DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 33 sites throughout the United States in 18 states.
DelRicht Research has been recognized as a Top Workplace for 2023, 2024, and 2025! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.
The Clinical Operations Coordinator is a strategic, behind-the-scenes role that drives the successful launch of our clinical trials. This position is ideal for someone with a strong healthcare or clinical trials background who enjoys project-based work, relationship building, and business development- while keeping complex processes organized. The right person will be adaptable and driven to support study readiness through strong organization, communication, documentation, vendor coordination, and operational follow-through capabilities.
Clinical Operations Coordinator's Main Objective
Overall, the Clinical Operations Coordinator is responsible for supporting efficient, accurate, and organized start-up operations across clinical trials:
- Identify, coordinate, and help manage external healthcare vendors needed to support study protocols
- Build strong working relationships with external partners and internal teams
- Complete study start-up activities accurately and on time to support clinic readiness
- Create internal training materials with strong attention to detail
- Communicate clearly and professionally across teams, clinics, and partners as study needs evolve
- Manage deadlines, requests, and follow-ups across multiple active studies
- Provide dependable communication and consistent execution with internal and external stakeholders
- Carefully and efficiently complete electronic medical record builds and configurations
- Equip clinical teams with the materials and operational support needed to launch studies successfully
- Help troubleshoot operational issues and keep projects moving forward
- Support cross-functional communication across geographically distributed teams
Skills Needed to Win
- Required: Bachelor's degree from an accredited university
- Required: At least 1 year of professional experience in healthcare, clinical research, project coordination, administrative operations, vendor coordination, or systems-related work
- Required: Strong organization, communication, and time management skills
- Required: Comfort with medical terminology, electronic medical record systems, and technical systems
- Required: Ability to work on-site Monday-Friday in the New Orleans area
- Preferred: Familiarity with clinical research or other regulated healthcare environments
- Preferred: Experience with project-based work involving multiple stakeholders and shifting timelines
The Right Candidate Will
- Be self motivated! Energetic! Positive!
- Enjoy behind-the-scenes administrative and project-based work rather than patient-facing responsibilities
- Communicate clearly and professionally in both verbal and written formats with internal teams and external partners
- Be highly adaptable when deadlines shift, priorities change, or urgent requests arise
- Bring a strong sense of ownership, follow-through, and accountability to every project
- Stay organized while balancing multiple studies, timelines, and stakeholders at once
DelRicht Research's Core Values: Production, Humility, Consistency
Production:
- We deliver on our promises
- We have a bias towards action: we value independent problem solving
- We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company
Humility:
- We support each other relentlessly
- We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a can do attitude
- We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
- Coachable: we all love to learn, we are willing to be taught and will adapt quickly
Consistency:
- We always are able to execute: we get it right the first time and promote touch it once accuracy
- We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
- We are calm under pressure: we can maintain stable performance when under heavy pressure or stress
Team Perks & Benefits at DelRicht Research
- Medical Insurance, with generous employer paid contributions
- Dental and Vision Insurance
- Short and Long Term Disability and Group Life Coverage
- Paid Time Off that builds throughout your career with the company
- 401K (+ discretionary match/profit sharing)
- Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
- Professional Development Program tailored to each team members profess goals. Our quarterly goal-setting initiative is designed to challenge our team members to reach and exceed their potential!
- Success-Driven Environment where data drives our decisions and insights. Be a part of a winning team that prioritizes transparency, continuous improvement, and success!
Job Type: Full-Time 40+ hrs
Salary: $50,000-$55,000
Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!
Website: www.delrichtresearch.com
Patient Testimonials: https://delrichtresearch.com/testimonials/
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.