Clinical Operations Manager

What You’ll Do:

The Clinical Operations Manager works in collaboration with the Operations Manager and other team members to oversee treatment services for their assigned program, ensuring delivery of the highest-quality patient care. As a central partner to both the clinical and operations teams, the Clinical Operations Manager helps create a safe, responsive, and healing environment that allows staff to thrive and patients to feel supported every step of the way. Key responsibilities include:

 

• Hiring, training, and scheduling clinical and direct care staff
• Developing and implementing a clinical program schedule that provides a structured therapeutic experience for patients
• Supporting the client and family experience and successful patient outcomes through consistent communication and attention to family needs
• Fostering a culture of accountability and excellence by ensuring compliance with all regulatory, licensing, and safety requirements
• Leading monthly all-staff meetings and facilitating treatment team and clinical supervision meetings
• Becoming certified as a CPI (Crisis Prevention Institute) Trainer within your first 30 days, after which you’ll lead and reinforce CPI and deescalation training across assigned teams

What Makes You a Great Fit:

• Master’s degree in counseling, psychology, social work, or related field, or enrollment in doctorate program from an accredited or state-approved graduate school (required)
• Board registered (APCC, LAPC, ASW, AMFT, MHCA) or Psychologic Associate in the state in which services are provided (required)
• Licensed or ability to transfer license in Marriage Family Therapy, Counseling, Social Work, or Clinical Psychologist in the state in which services are provided (preferred)
• Minimum two years of relevant clinical experience with adolescents, young adults, and families with mental health, substance use, or co-occurring diagnoses, including one year in a residential treatment setting (preferred)
• At least two years of experience in a supervisory or management role (preferred)
• Compassionate and clear leadership style—you can bring out the best in people and support their development, while also addressing problems quickly and effectively
• A clinical style that aligns with Newport Healthcare’s multidisciplinary, whole-person approach, prioritizing cultural sensitivity and a patient-first mindset

Compensation Range: $92,000 - $124,000