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Skills
- Administrative Skillsunmatched
- Alliance/Partner Managementunmatched
- Communication Skillsunmatched
- Continuous Improvementunmatched
- Customer Relationsunmatched
- Customer Relationship Management (CRM)unmatched
- Customer Support/Serviceunmatched
- Entrepreneurshipunmatched
- Establish Prioritiesunmatched
- Health Educationunmatched
- Healthcareunmatched
- Internet Portalunmatched
- Medical Office Administrationunmatched
- Microsoft Excelunmatched
- Microsoft Product Familyunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Operations Managementunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Sales Prospectingunmatched
- Service Deliveryunmatched
- Team Playerunmatched
- Work From Homeunmatched
Description
As a Clinical Operations Manager for our VA Disability division, you will coordinate with a team of medical practitioners dedicated to meeting client needs. Your primary responsibilities will include maintaining and expanding existing relationships, identifying new opportunities, and establishing partnerships to enhance service delivery to the veterans while providing administrative support to the medical practitioners.
This position demands a blend of organizational skills and the capacity to foster enduring client relationships. You will be tasked with coordinating practitioner scheduling and support through web-based portals, phone and email. Your focus will involve evaluating and fostering performance while prioritizing relationship-building and delivering exceptional customer service.
What we do: MRG Exams conducts medical assessments for Veterans. We manage 100+ offices and 500+ medical practitioners throughout the country. All from our corporate headquarters in Westlake Ohio.
Mission Focused: We serve the disability assessment needs of Veterans. Each day, our goal is to make the assessment process more efficient and effective by solving problems that others can't.
Join a Dynamic Team: Become a part of our collaborative and forward-thinking team. We're seeking full-time candidates with an entrepreneurial spirit, strong communication skills, and a collaborative mindset.
Thrive in the Fast Lane: Enjoy the excitement of a fast-paced environment and maintain a sense of urgency. Comfortable multitasking? Check. Solutions-oriented mindset? Check.
Office in Westlake: This is not a remote work opportunity. Embrace the vibrant team atmosphere of our corporate headquarters.
Best-in-Class Experience: Provide a top-notch experience for our healthcare professionals. Initiate contact, maintain rapport, and deliver extraordinary customer service.
Educate and Inspire: Educate prospective healthcare candidates on the personal and professional benefits of a career with MRG Exams. Be the guide to their next chapter.
Career Advancement: Strive for continuous improvement and career advancement. Your success is our success, and we're committed to helping you reach new heights.
Tech-Savvy and Data-Driven: Navigate seamlessly through multiple software solutions such as CRM, ATS, Excel, and Microsoft Teams.
Qualifications: Bachelor’s degree and professional experience preferred. Geographical proximity preferred, as this is an in-office position.
Numbers & Facts
| Location | Westlake, OH (Remote) |
| Industry | Healthcare Services |
| Company Size | 20 to 49 employees |
| Website | https://www.mrgexams.com/careers |
About Company
Founded in 1998, MRG is a premier service provider of Independent Medical Exams. Our goal is to create a true partnership with our clients. While they oversee the entire claim process, we serve as their “FOCUSED EXPERT” for independent evaluations.
Our culture at MRG creates intense pride and a sense of ownership in the work we manage for our clients. A team environment is innate at MRG as our focused and dedicated professionals work collectively to achieve our clients’ goals. We understand each client's unique needs, and our success is driven by our ability to shape solutions that surpass our clients' expectations. Our ability to develop software solutions that enhance our performance and efficiency is a key differentiator and provides value to our clients.
As a result of our passion, focus, and expertise, we successfully achieved Best in Class performance. The execution of MRG’s mission and the ability to effectively thread our values and culture through our business is key to our continued success and why clients choose to partner with MRG.