$115,000–$130,000 Per Year
Administrative Skills, Alliance/Partner Management, Behavioral Health, Clinical Medicine, Clinical Support, Coaching, Community Relations, Conferences, Customer Support/Service, Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Onboarding, Performance Metrics, Set Goals, Territory Management, Willing to Travel
Position Summary:
The Clinical Outreach Territory Manager is responsible for maintaining his/her/their assigned territory including their monthly and quarterly activity goals, supporting other members of the clinical outreach team as identified by the regional director and other administrative and supervisory responsibilities as needed.
Essential Job Functions:
- Supervise outreach reps in assigned territory specified by Regional Director and VP of Outreach. This can include but is not limited to:
- Weekly check-ins with reps to discuss weekly and monthly scheduled activities.
- Assisting reps with any performance issues (low leads, hitting KPIs) and coaching them to meet these goals.
- Assist reps with any troubleshooting or referral issues in their area- I.E. traveling to assigned region if needed and assisting on virtual or in person events or meetings as needed.
- Managing several administrative responsibilities including:
- Identify and execute specific action items customized to the needs of the assigned region (prospect and admissions goals, activity number goals)
- Identify strategic partnership opportunities that will support company growth.
- Demonstrate measured growth annually
- Meet and exceed identified regional census goals
- Support regional Clinical Outreach efforts by:
- Supporting representatives in the field as needed. Assisting with onboarding, training, and regular field assessments as needed
- Supporting Regional Director as needed when travel is required for conferences, underperforming programs, training, and onboarding.
Core Competencies
- Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
- Ability to build and sustain trusting relationships with diverse individuals and groups.
- Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
- Actively offering assistance to team members when needed and celebrating team achievements collectively.
- Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.
Knowledge, Education, & Experience:
- Bachelor's degree (B.A.) from four-year college or university preferred.
- At least three years' experience working in direct outreach or clinical experience in the behavioral health field.
- Employment Status: Full-Time
- Schedule: Monday-Friday (Flexibility after hours and weekends as needed)
- Work Location: Remote - must be local to Austin/Dallas, TX
- Compensation: Pay Range: $115,000 - $130,000/annually
D
Discovery Behavioral Health