Job Description
Application deadline: Aug 30, 2026
The Clinical Quality Program Manager serves as a strategic leader supporting clinical quality improvement, prevention and screening initiatives, disease management programs, and outcomes optimization across the healthcare enterprise. This role partners with clinical, operational, and technology teams to drive evidence-based practices, improve population health outcomes, enhance quality performance, and advance data-driven care transformation initiatives.
The Program Manager applies clinical knowledge, quality science, analytics, process improvement methodologies, and healthcare technology solutions to support organizational goals related to preventive care, chronic disease management, clinical outcome performance, and value-based care.
Key job responsibilities
Clinical Quality & Outcomes
- Lead and support clinical quality improvement initiatives across preventive care, screening compliance, and chronic disease management.
- Monitor and analyze quality metrics, clinical outcomes, utilization trends, and performance indicators.
- Identify gaps in care and develop actionable improvement strategies aligned with organizational priorities.
- Support value-based care and population health initiatives through evidence-based interventions.
Prevention & Screening Programs
- Collaborate with clinical teams to improve preventive screening rates and early detection strategies.
- Develop workflows and outreach strategies to increase adherence to evidence-based screening guidelines.
- Support care gap closure initiatives related to preventive and chronic care measures.
Disease Management
- Partner with disease management programs, primary care, specialty care, and operational teams to improve chronic disease outcomes.
- Assist in the development and implementation of disease management pathways and clinical protocols.
- Evaluate program effectiveness and recommend optimization opportunities.
Science, Analytics & Technology
- Utilize clinical data, dashboards, registries, and reporting tools to support quality and operational improvement.
- Translate clinical and operational data into meaningful insights and recommendations.
- Collaborate with informatics and technology teams to enhance quality reporting, decision support, and workflow optimization.
- Support implementation and adoption of digital health, analytics, and technology-enabled quality initiatives.
Strategic Collaboration
- Serve as a consultant and advisor to clinical leaders, operational teams, and cross-functional stakeholders.
- Facilitate meetings, presentations, and quality improvement workgroups.
- Support organizational readiness for regulatory, accreditation, and quality program requirements.
About the team
Mission of Amazon One Medical Senior Health Quality Improvement team
Driving measurable improvements in clinical quality, preventive care, disease management, and health outcomes through innovation, evidence-based practice, analytics, and technology-enabled transformation.
Numbers & Facts
| Location | WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Business Strategyunmatched
- Chronic Diseaseunmatched
- Clinical Dataunmatched
- Clinical Outcomesunmatched
- Clinical Practices/Protocolsunmatched
- Clinical Supportunmatched
- Consultingunmatched
- Cross-Functionalunmatched
- Decision Supportunmatched
- Disease Prevention and Controlunmatched
- Gap Closureunmatched
- Healthcareunmatched
- Healthcare Qualityunmatched
- Informaticsunmatched
- Operational Improvementunmatched
- Operational Supportunmatched
- Preventive Medicineunmatched
- Primary Careunmatched
- Process Improvementunmatched
- Program Evaluationunmatched
- Project/Program Managementunmatched
- Quality Assuranceunmatched
- Quality Managementunmatched
- Quality Metricsunmatched
- Quality Monitoringunmatched
- Regulationsunmatched
- Reporting Dashboardsunmatched
- Strategic Planningunmatched
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