Clinical Research Coordinator (San Francisco)

The Clinical Research Coordinator (CRC) will perform independently or with general direction at the fully operational level of the series to coordinate and execute research protocols, as directed by the Principal Investigator, Investigators, the Center Research Supervisor, and/or the Center Director; the incumbent may coordinate the data collection and operations of concurrent clinical research studies under the guidelines of research protocols and regulating agency policies. This position is to serve as the Clinical Research Coordinator for Community Responsive and Engaged Equity Research (CREER) in Mental Health projects within the Department of Psychiatry and Neuroscience, primarily the National Institute of Mental Health funded project titled, Community Health Worker Navigation to Support Mental Health. The study aims to improve mental health access and economic opportunity in the Mission District of San Francisco by expanding the community health workforce, strengthening cross-sector partnerships across health, social, and economic sectors, and addresses upstream structural factors such as housing instability, stigma, and fragmented care systems. By integrating traditional healing practices, health promotion, financial capacity building, and system coordination, the project aims to improve sustainable community resilience and to advance structural change to promote better mental health for all. The CRC for this center will work closely with Dr. Lisa Fortuna and project collaborators and partners, to help coordinate and support the research grant. Under the supervision of the Clinical Research Supervisor, the CRC will provide research assistance through a variety of tasks including: (1) aiding with participant recruitment, consenting, enrollment and retention; (2) coordinating all research activities in the San Francisco community including support of community health workers (CHWs) delivering the intervention; (3) primary and secondary data collection and database management; (4) project management and administrative duties; and (5) preparing reports for Institutional Review Boards, NIH, and any other necessary reports and database management related to the research project, including assisting with presentation and manuscript preparation. This position will be 100% based in San Francisco and will be expected to be onsite in the SF Community Partner location at least 3 days per week. The full salary range for the Clinical Research Coordinator is $34.37 - $55.27 per hour. However, the expected pay scale for this position is up to $47.18 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. Please note: this is a career appointment with an end date of September 15, 2027. Extension is contingent upon additional funding.\n \nStudy Implementation: Coordinates research activities for UCR, based in San Francisco. Identify subjects, recruitment and enroll of study participants, and coordinate, manage, and obtain primary and secondary data collection through surveys, structured interviews/focus groups, computer assessments, and other mixed-method data collection avenues. Participate in the review and modification of study protocols and study to adapt to the needs of the study. Design and enhance data collection forms as needed; continue to develop and maintain systems for assuring protocol adherence and data quality, including scientific integrity of intervention and treatment as usual. Modify data collection instruments. Schedule and coordinate participant and staff study schedules. Maintain subject tracking systems. Organize and update implementation manuals. Develops and adapts CHW training curriculum, monitors implementation fidelity, supports workforce development.General Research and Regulatory Support: Create, purchase, organize and maintain documents, supplies and materials for research projects. Oversee subject reimbursement; work to resolve discrepancies and issues. Create and maintain MOU and community partner contracts, letters of support, and liaises between UCR and community partners. Maintain CITI documentation for all research staff and affiliates. Develop and manage all IRB documents, revisions, and renewals. Serve as a liaison between IRB and study Investigators; seek assistance on maintaining all protocols in the system by communicating with IRB Analysts. Assure studies are carried out according to Code of Federal Regulations, Good Clinical Practice, and UCR regulations. Use sound judgment to maintain participant confidentiality when communicating with agencies, healthcare providers, other studies, and outside departments. Participate in and cooperate with any internal and external audits or reviews of study protocols; prepare necessary documentation. Oversee data integrity; initiate assessments of the adequacy of existing policies and procedures on subject recruitment, data collection, and data management. Update and maintain a procedure manual documenting all study-related procedures; help develop a plan to ensure consistency in data collection and data entry.Data management and reporting of results: Collect data during subject visits. Data entry into various research systems including but not limited to REDCap, Qualtrics, MS Excel, MS Access, measure specific software, EndNote, NVIVO, Dedoose. Maintain NIH participant enrollment database and subject tracking systems. Manage database structure for each protocol; update databases to improve data analysis and management; create new databases as needed. Create and maintain comprehensive data sets as requested by the CRC Supervisor, Center Director, Research Data Analyst, and/or PI. Maintain data collection forms for effective data collection, entry, and analysis. Perform queries and analysis in databases. Work with Supervisor to maintain complete and accurate data in the study database; analyze the data as they become available.Administrative: Train and support other study staff on research protocols, changes in procedures, study protocols, data collection/entry, database procedures, and other procedures. Coordinate, communicate and network with other studies and technicians; communicate with any affiliated groups. Provide manuscript feedback. Coordinate, lead, and actively participate in regular team meetings including schedule meetings, develop and track agenda items, and take notes.\n \nBasic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry.Excellent computer and word processing skills, using standard IBM/PC software (such as; WordPerfect, Microsoft Word Excel, Access and/or PowerPoint.Excellent documentation skills, ability to set priorities, work both independently and collaboratively, excellent follow-up, work well under pressure.Proven flexibility to adjust to constantly changing priorities.Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with complex faculty calendars / schedules requires well organized and detail-oriented precision.Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program.Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners.Bilingual - Spanish and English speakingCommunication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner.Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems.Ability to work independently and strong capacity for self-monitoring and improvement, demonstrated excellent punctuality, attendance and reliability. Excellent follow-up and works well under pressure and deadlines.\n \nInvestigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. Bilingual - Spanish and English speaking Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. Excellent documentation skills, ability to set priorities, work both independently and collaboratively, excellent follow-up, work well under pressure. Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner. Excellent computer and word processing skills, using standard IBM/PC software (such as; WordPerfect, Microsoft Word Excel, Access and/or PowerPoint. Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with complex faculty calendars / schedules requires well organized and detail-oriented precision. Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. Ability to work independently and strong capacity for self-monitoring and improvement, demonstrated excellent punctuality, attendance and reliability. Excellent follow-up and works well under pressure and deadlines. Proven flexibility to adjust to constantly changing priorities. Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners.