Actuarial Skills, Alliance/Partner Management, Analysis Skills, Automation, Cadence, Chronic Disease, Clinical Assessment, Clinical Data, Cost Analysis, Cost Control, Customer Experience, Customer/Client Research, Decision Support, Financial Strategy, Healthcare, Healthcare Reimbursement, Leadership, Neonatal Intensive Care Unit (NICU), Oncology, Operational Audit, Performance Analysis, Performance Management, Pharmacy, Predictive Modeling, Problem Solving Skills, Product Development, Product Pricing, Reimbursement, Requirements Management, Risk, Risk Analysis, Risk Management, Structured Analysis, Team Building, Team Player, Underwriting
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview:
This role will serve as a founding functional leader responsible for building and scaling the Clinical Risk Intelligence & Cost Containment capability (formal product name TBD). The role reports to the Chief Medical Officer, who will provide clinical, financial, and strategic oversight of the new product. The individual assuming this position will be responsible for designing and operationalizing program analytics, clinician reviews, reporting, and strategic partnerships (e.g., stop-loss carrier relationships).
The individual will translate these inputs into an end-to-end operating capability for clinical risk intelligence, enabling the identification, analysis, and mitigation of high-cost healthcare exposures through data-driven insights, clinical analytics, high-cost claimant related benefit design, and reimbursement and utilization strategies. They will provide day-to-day oversight of team member activities and have responsibility for the product financials. They will also serve as a senior subject matter expert in internal and external discussions (including client and prospect meetings), translating complex clinical and financial data into actionable insights that improve healthcare cost performance, enhance risk identification, and support underwriting and client decision-making.
The product will be established in a launch phase environment, initially supporting early pilots and client implementations, with a defined roadmap toward a repeatable, scalable, and enterprise-aligned capability to serve existing Gallagher Benefits Solutions clients as well as other entities.
How you'll make an impact:
- Functional Build-Out & Operating Model Development
- Liaison with internal Gallagher resources to develop product infrastructure (e.g., financial tracking, clinical database, reporting) and communication materials (product name, collateral, etc.).
- Define operating model, governance structure, workflows, and delivery cadence for the product.
- Develop minimum viable capabilities required to support early-stage pilots and client engagements.
- Design scalable methodologies that enable transition from manual analysis to standardized, repeatable delivery, including potential partner vetting.
- Build foundational infrastructure to support future expansion and increased automation.
- Clinical Risk & High-Cost Claim Analysis
- Lead structured analysis of high-cost and catastrophic claims to identify risk drivers and cost containment opportunities.
- Evaluate complex clinical scenarios including oncology, specialty pharmacy, transplant, NICU, chronic disease, and emerging therapies.
- Develop actionable recommendations balancing clinical appropriateness, member experience, and financial outcomes.
- Support implementation of targeted interventions in collaboration with internal and external stakeholders.
- Predictive Analytics & Data Enablement
- Partner with data and technical teams to define requirements for clinical and claims data integration, normalization, and reporting.
- Develop and refine predictive models, trigger logic, and analytical frameworks to identify high-risk claims earlier in the lifecycle.
- Translate fragmented healthcare data into structured, decision-ready insights for underwriting, care management, and client reporting.
- Advance the capability toward more scalable, automated, and standardized analytics over time.
- Healthcare Cost Optimization & Reimbursement Strategy
- Identify opportunities to reduce healthcare spend across reimbursement integrity, specialty pharmacy, site-of-care optimization, coding accuracy, and utilization trends.
- Support resolution of high-dollar claim disputes and reimbursement issues.
- Develop repeatable cost containment approaches and playbooks for broader deployment across clients.
- Identify systemic cost leakage patterns and translate findings into actionable interventions.
- Stop-Loss, Underwriting & Risk Collaboration
- Partner with employers, underwriting, actuarial, and stop-loss stakeholders to integrate clinical intelligence into risk assessment and pricing strategies.
- Support evaluation of claimant severity, emerging risk trajectories, and renewal and laser considerations.
- Enhance risk assessment methodologies through clinical insight and predictive indicators.
- Contribute to development of decision-support tools for underwriting and risk selection.
- Client Delivery & Stakeholder Engagement
- Along with the CMO, serve as senior clinical and financial subject matter expert in client and prospect meetings, pilots, and early-stage implementations.
- Translate analytical outputs into clear, executive-level insights for employers, consultants, and carrier partners.
- Support commercial teams in articulating value propositions and capability differentiation.
- Incorporate client feedback into continuous refinement of analytical and operational approaches.
- Team Building & Functional Leadership
- Recruit, build, and lead the initial clinical risk intelligence & cost strategy team.
- Define roles, competencies, and organizational structure aligned to divisional growth plans.
- Establish performance standards, analytical rigor, and operating cadence for the function.
- Develop leadership depth required to support future scaling of the product.
About you:
Required: Degree from an applicable school of training/ nursing and a minimum of 5 years clinical experience in an acute care setting required. Active license or equivalent within the state of practice or states in which CM is performed.
Compensation and benefits:
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)