Clinical Services Clerk I - CHS (Cottonwood)

Clinical Services Clerk I - CHS (Cottonwood)

Salary

$18.00 - $27.89 Hourly

Location

Cottonwood, AZ

Job Type

Full Time - Non Exempt

Job Number

202600255

Department

Community Health Services - CHS

Opening Date

08/10/2026

Closing Date

8/24/2026 5:00 PM Arizona

• Description
• Benefits
• Questions

Role

Under direct supervision, performs clerical duties for clinical services that include some or all of the following functional areas: medical reception, determining eligibility, appointment scheduling, specialty referrals, and medical records.

Major Duties, Responsibilities

• Checking patients in and out of the health center and collection of fees with reconciliation.
• Obtains eligibility, patient information, and insurance verification.
• Answers telephones, schedules appointments, and processes messages.
• Processing specialty referrals; and filing documents into the electronic health record.
• Performs other job-related duties as assigned.

Minimum Qualifications

Education:

High school diploma or equivalent.

Experience:

A minimum of one (1) year of general office experience, preferably in a medical office setting.

Additional Requirements:

Must possess a valid Arizona driver's license.

Must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.

Other Skills

Required Knowledge, Skills, and Abilities:

Knowledge of:

• Electronic practice management system, medical records management, and medical terminology.
• Business English, spelling, grammar, punctuation, and composition.
• Clerical office practices and procedures.
• Research techniques and report writing.
• Current Microsoft Office software.
• Filing and recordkeeping.

Skill in:

• Customer service.
• Communicating effectively verbally and in writing and communicating orally in a face-to-face setting and by telephone with public and employees.
• Establishing and maintaining effective working relationships with employees, other agencies, and the public.
• Organization and adherence to detail.

Ability to:

• Achieve a high level of competence with the electronic practice management and health record systems.
• Abide by all Yavapai County Policies and HIPAA guidelines.
• Participate in Quality Improvement Program
• Respond to community emergencies with a public health consequence according to YCCHS Emergency Response Plan.
• Develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
• Keep management informed of key operating issues affecting the department.
• Remain current in knowledge required to perform assigned duties.
• Handle confidential matters and maintain discretion always.
• Act with courtesy, tact, and diplomacy.

Work Environment:

The work environment is associated with an office. The work area is adequately lighted, heated or cooled and ventilated.

Physical Requirements:

Ability to sit or stand for extended periods of time. Sufficient vision to read printed materials and a computer screen; hearing and speech ability to communicate effective in-person and telephonically. Capable of frequent repetitive movement of arms, fingers, and wrists. Ability to lift up to 30 pounds.

Additional Job Information:

FLSA: Non-Exempt

Grade: 1

Classification: Classified

Safety Sensitive: No

EMPLOYEE BENEFITS

Yavapai County Government offers a comprehensive employee benefits package to

Full-Time employees working 30 or more hours per week that includes but is not limited to:

• 10 Paid Holidays Per Year
• Annual Leave
• Employee Assistance Program (EAP)
• Health Care Insurance - Medical, Dental, Vision
• Life Insurance
• Long-Term & Short-Term Disability
• Retirement Plans
• Sick Leave
• Tuition Reimbursement Program

ELECTIVE COVERAGE

• 457 Deferred Compensation Program
• Dependent Health Care Insurance - Medical, Dental, Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Short-Term Disability
• Supplemental Life (for employees & dependents)

PLEASE NOTE

• Part-Time, Temporary and Seasonal employees accrue Sick Leave based on hours worked.
• Part-Time employees have limited benefits available.
• Temporary and Seasonal employees are not eligible to accrue Annual Leave.

Click here to view our benefits summary.

01

Do you have a high school diploma or equivalent?

• Yes
• No

02

Do you have a minimum of one (1) year of general office experience, preferably in a medical office setting?

• Yes
• No

03

You must possess a current fingerprint clearance card Issued by the Arizona Department of Public Safety.

• Yes, I currently possess a current fingerprint clearance card issued by the Arizona Department of Public Safety.
• No, I do not currently possess a current fingerprint clearance card issued by the Arizona Department of Public Safety, but acknowledge I must obtain one upon hire.

Required Question

Employer Yavapai County Government

Address 1015 Fair Street

Room 338

Prescott, Arizona, 86305

Phone (928) 771-3252

Website https://yavapaiaz.gov/