Clinical Specialist - Chicago, IL - US

Clinical Specialist - Chicago, IL - US

Chicago, IL - US

What we value:

• Honesty & Integrity: Uphold ethical standards and a strong work ethic.
• Passion & Curiosity: Show enthusiasm for medical device engineering and continuous learning.
• Problem Solving & Learning Ability: Demonstrate problem-solving skills and seek professional growth.

Key responsibilities:

• Provide in-lab clinical support for electrophysiology procedures, ensuring optimal product usage and troubleshooting as needed
• Serve as a trusted clinical resource for physicians, nurses, and technicians, offering guidance on procedural workflow and product application
• Conduct product training and education for new and existing accounts
• Partner with the sales team to identify new opportunities for product adoption and support evaluations
• Maintain up-to-date clinical knowledge of cardiac electrophysiology, ablation, mapping, and related procedures
• Gather and share procedural insights with the internal team to drive product improvements and customer satisfaction
• Manage a demanding travel schedule to provide case coverage across multiple territories
• Other duties as assigned

What we are looking for:

• Bachelor's degree in a science, engineering, healthcare, or related field preferred
• Minimum 2 years of experience in cardiac EP, Cath Lab, or EP medical device clinical support (EP experience required)
• Ability to travel extensively, including overnight and on short notice (up to 80-90%)
• Excellent communication and relationship building skills
• Demonstrated ability to work in high-pressure clinical settings
• You're the "go-to" resource in the lab - trusted, prepared, and calm under pressure
• Physicians and staff request you by name for case coverage
• You proactively identify and resolve challenges before they impact the procedure
• Your presence consistently drives product confidence, adoption, and procedural success

What we offer:

• Impactful work in the medical device industry.
• Collaborative environment and career development.
• Comprehensive benefits, including medical, dental, vision, 401(k), PTO, and disability support.