Clinical Medicine, Communication Skills, Consultative Sales, Customer Support/Service, Data Collection, Detail Oriented, Driver's License, Follow Through, Hospital, Identify Issues, Insurance, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, On Site Support, Presentation/Verbal Skills, Surgical Procedures, Technical Support, Time Management, Writing Skills
JOB DESCRIPTION:
The Clinical Specialist position will promote and support the client during ENT surgical procedures. This is a PRN/1099 role. The Clinical Specialist will do on-site support of the client’s devices during the surgical procedures within major US hospitals having close interaction with surgeons. Additionally, the Clinical Specialist is responsible for any follow-up, device support, troubleshooting, customer service and education as required.
RESPONSIBILITIES:
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Provide technical support to surgeons and OR staff before, during and after cases
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Interact one-on-one with leading surgeons and hospital stakeholders in key accounts
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Train surgeons and staff on the product
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Collect and report data from surgical cases
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Provide remote and on-site troubleshooting support to clients
QUALIFICATIONS & REQUIREMENTS:
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Minimum 2 years working in the Operating Room – Required
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Clinical experience in ENT – Required
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Bachelor’s Degree preferred (Sciences or Medical degree)
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Ability to be on time and prepared for each case deployed
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Strong relationship and consultative selling skills
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Strong interpersonal and customer service skills
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Strong analytical, oral, and written communication skills
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High attention for detail and excellent follow through
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Demonstrate effective time management skills and administrative capabilities
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Ability to adapt and willingness to change
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Personifies client’s mission, vision and values
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Proficient in Microsoft Office applications including Word, Excel and Power Point
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Must have reliable transportation, valid driver's license and active vehicle insurance policy
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While performing the duties of this job, CS is regularly required to sit, stand, walk, talk, and hear; up to 8 hours per day.
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Must be able to meet and maintain Hospital credentialing requirements and adhere to
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Must meet requirements for third party vendor credentialing (eg, complete OSHA- Environmental Health and Safety training, HIPAA certifications, provide immunization records, updated TB test and flu shot, etc)