Clinical Supervisor II - Brain & Spine Surgery

Novant Health Brain & Spine Surgery is seeking a full-time Clinical Supervisor II to support our clinics!

Work Schedule: Monday-Friday 8:00am-5:00pm

In partnership with the Clinic Administrator, ensures implementation and success of NHMG goals, organizes and directs the clinical environment, and coordinates teams to assure effective care is given to provide quality patient care in physician practices. Supervises between 10 and 19 FTEs. The Registered Nurse serves as a leader of the healthcare team at Novant Health by establishing an authentic personalized relationship with the patient and their chosen support system, collaborating with physicians and other team members to assess, plan, implement, delegate and evaluate an individualized plan of care that promotes optimal health or supports a peaceful death and takes ownership in creating an environment that allows team members to be present with patients and families. The Registered Nurse utilizes best scientific evidence and compassion to assist the patient in navigating their health journey. The Registered Nurse accepts responsibility, authority, and accountability for management and provision of care in accordance with the current policies and procedures. The Registered Nurse gives feedback and evaluations to team continuously to monitor appropriate team members for positions and promote employee and customer satisfaction.

• Education: High School Diploma or GED, required. 4 Year / Bachelors Degree, preferred.
• Experience: 
  • Two years of nursing experience, required.
  • Two years of supervisory experience, preferred.
• Licensure/Certification: Current RN licensure in appropriate state, required.
• Additional Skills Required: Excellent human relation skills, possess effective oral and written communication skills, possess leadership and problem solving skills, operate personal computer. Ability to successfully complete Leader Education and training. 

Job responsibilities include:

• Provide operational and clinical staffing support across multiple clinic locations, including Randolph Road, Concord, and Mint Hill
• Maintain appropriate clinical staffing levels to ensure smooth daily operations
• Assign and coordinate clinical staff schedules and responsibilities
• Manage and monitor clinical workqueues to support workflow efficiency
• Oversee and manage patient in-basket messages to ensure timely responses
• Serve as a liaison between triage teams, providers, and clinical staff to support effective communication and care coordination
• Ensure all clinical staff maintain current licensure and required credentials