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Clinical Supervisor Mobile Crisis Program

YOU TURN RESIDENTIAL LLC

Norfolk, VA

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JOB DETAILS
SKILLS
Behavioral Health, Clinical Monitoring, Clinical Support, Community Health, Corrective Action, Dental Insurance, Drug Development, Health Insurance, Human Resources, Leadership, License Management, Licensing, Maintain Compliance, Managed Care, Medicaid, Operational Support, People Management, Performance Management, Psychiatry and Mental Health, Psychology, Quality Management, Regulations, Social Work, Support Documentation, Training/Teaching, Vision Plan
LOCATION
Norfolk, VA
POSTED
30+ days ago
Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Scope of Work

The Clinical Supervisor oversees the clinical operations of assigned mental health programs, ensuring
services are delivered in accordance with regulatory standards and organizational expectations. This
includes supervising staff, maintaining documentation quality, and supporting efficient clinical
workflows.

Program Oversight & Compliance

• Review client files and charts to ensure documentation is accurate, complete, and submitted within
required timeframes
• Discharge charts once documentation is verified as complete and compliant
• Notify the responsible QMHP or LMHP when documentation is incomplete or incorrect and ensure
timely correction
• Ensure documentation practices meet DBHDS and DMAS regulatory requirements
• Participate in audits, site reviews, and corrective action activities as required


Clinical Leadership & Supervision

• Provide clinical supervision for QMHPs and LMHPs in accordance with licensure and supervision
requirements
• Ensure supervision hours are completed and documented appropriately
• Train and guide staff on assessment quality, diagnostic formulation, and documentation standards
• Support ongoing clinical development and performance improvement

Core Responsibilities
• Provide day-to-day clinical leadership and oversight of assigned mental health programs
• Conduct and review mental health assessments as needed to support program operations
• Review and approve Service Authorization Requests (SARs) prior to submission to Managed Care
Organizations (MCOs), as applicable
• Ensure authorization requests are accurate and submitted within required timelines
• Collaborate with clinical leadership to maintain effective clinical workflows
• Assist with ensuring appropriate clinical staffing coverage for assigned programs
• Coordinate with Human Resources on performance management and disciplinary matters as needed

Minimum Qualifications

• Licensed Mental Health Professional (LMHP) or LMHP-Resident under supervision
• Master’s degree or higher in Social Work, Counseling, Psychology, or a related behavioral health field
• Experience in community mental health, crisis services, or similar behavioral health programs
• Working knowledge of DBHDS licensing standards and DMAS Medicaid requirements
This document outlines general expectations for the Clinical Director role and may be applied across
multiple mental health programs. Specific assignments, schedules, and compensation terms are
defined separately.

Compensation

This position comes with a bonus structure. 

About the Company

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YOU TURN RESIDENTIAL LLC

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