Clinical Supervisor- TSS

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currently seeking a Clinical Supervisor to join our Transitional Support Services (TSS) team and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work – Make a meaningful impact in the lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth – Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture – Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity – Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits – Generous PTO, 403(b), educational assistance, medical, dental, vision, employee assistance programs, and more.
• Certified Great Place to Work – Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• Provide regularly scheduled, staff-centered individual clinical supervision and document supervision in accordance with BHN guidelines.
• Guide clinicians in delivering person-centered, trauma-informed, harm-reduction, and recovery-oriented care within a safe and supportive residential setting.
• Support high-quality assessments, individualized treatment and recovery planning, individual and group services, care coordination, and transitions to the next appropriate level of care.
• Help clinicians establish professional-development goals, monitor progress, and connect them with training and resources that strengthen substance-use and co-occurring-disorder competencies.
• Assess clinicians' core competencies at onboarding and defined milestones, providing feedback and support that promotes growth toward independent practice.
• Monitor caseloads, group protocols, schedules, productivity, census-related clinical needs, documentation quality and timeliness, and utilization-review expectations.
• Review and sign required clinical documentation and support compliance with BHN, payer, Massachusetts DPH Bureau of Substance Addiction Services, HIPAA, 42 CFR Part 2, and ethical standards.
• Provide assessments, individual or group interventions, crisis support, care coordination, and other direct clinical services as assigned.
• Collaborate with program staff, referral sources, families and natural supports, healthcare providers, recovery supports, community partners, and other BHN programs to promote continuity of care.
• Participate in clinical consultation, program meetings, training, incident review, and quality-improvement activities while maintaining required licensure and continuing education.

Who You Are:

• Master's or doctoral degree in Social Work, Counseling, Psychology, Addiction Studies, or another eligible behavioral health field required.
• Current independent clinical license in Massachusetts, such as LICSW, LMHC, or LADC I, required.
• Clinical experience in substance-use treatment, residential services, transitional support services, recovery services, or a related behavioral health setting required.
• Experience or training in treating co-occurring mental health and substance use conditions required.
• Knowledge of person-centered, trauma-informed, harm-reduction, and recovery-oriented practices, including treatment planning, group services, crisis response, and care transitions.
• Familiarity with Massachusetts DPH Bureau of Substance Addiction Services regulations, medical necessity, utilization review, and payer documentation expectations preferred.
• Ability to coach clinicians, provide constructive feedback, support professional growth, and work effectively with individuals from diverse cultural backgrounds.
• Excellent clinical judgment, verbal and written communication, organization, collaboration, and technology skills, including proficiency with electronic health records, email, and common office tools.

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values—Humanity, Empowerment, Accountability, Respect, and Teamwork—guide how we lead, serve, and support one another. If you’re ready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference, we’d love to hear from you.

Salary Range: $70,000-$76,000