Clinical Supervisor

The Clinical Supervisor is a senior Medical Assistant who is required to perform all duties of the Medical Assistant role and additionally functions as the resource person for clinical staff. The Clinical Supervisor is responsible for assisting with oversite of the clinical staff in their designated office location and collaborating with the clinical leads in other office locations to maintain efficient patient flow and quality care across the practice. 

Job Responsibilities

•  Assists in leading the clinical team daily, providing a model of positive, compassionate care for our patients and service for our providers. 
• Responsible for ensuring proper training and mentoring of all clinical staff on clinical best practices. 
• Oversees orientation and training of staff on practice policies and procedures. Collaborate with Management to support development of training strategies. 
• Provides support to and acts as a first-line resource for clinical staff members. 
• Interviews and hire new staff. Evaluates employee performance according to established standards. Conducts counseling and initiates educative and disciplinary activities to improve performance. 
• Assists with monitoring provider staff buckets within Athena and coordinates coverage of provider staff buckets when assigned staff are out of office. 
• Maintains clinical supplies by performing regular inventory of stock, submitting order requests to the Director of Clinical Operations, and verifying receipt of deliveries. 
• Maintains a safe working environment and patient safety by complying with organization's policies, procedures, rules, and regulations. 
• Communicate directly with laboratory representatives to clarify/resolve specimen and/or billing issues as needed. 
• Provides input for improving efficiency and quality of care. This position will continuously seek improvement and help implement best practices.
• Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation, and commitment to patients and colleagues. 
• Assists with other administrative and clinical projects and tasks as needed. 
• Co-leads monthly department meetings keeping staff informed of all activities in the clinic, reinforcing customer service standards, reviewing performance metrics, and promoting a strong team atmosphere. 
• Establishes clear performance management expectations and processes for all roles within the practice.
• Provides clinical and professional oversight for areas of accountability.
• Performs other duties assigned by management.

Qualifications

•  High school diploma required. College degree preferred.
• Minimum of one years' experience working as a Medical Assistant. Extensive MA experience at an outside practice, particularly in an OBGYN practice setting, will be considered. 
• Demonstrated aptitude for leadership roles. 

Benefits & Compensation: 

• Health, Dental, and Vision Insurance 
• Health Savings Account (HSA) and Flexible Savings Account (FSA) Option 
• 401k Retirement Plan + company provided match after 1 year of employment 
• Life and Disability Insurances 
• Paid holidays & PTO 
• Compensation Range: $60,000-$65,000 
  • Please note compensation is based on years of experience. 

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination or an approved request for accommodation is required as a condition of employment. 
 
Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage EOE M/F/D/V. 

JOB/ENVIRONMENTAL CONDITIONS 

• Office environment with high level of computer use, phone use, and virtual interaction 
• Sitting at desk for up to eight hours (w/ breaks) 
• Working on computer for up to eight hours (w/ breaks) 
• Able and willing to learn/adjust to new programs 
• Able to occasionally travel during the work week across the various office locations